18 Useful information Useful information 19
Useful web site addresses
BT Infinity: www.bt.com/infinity/start
Help and support: www.bt.com/help
Your Hub Manager: bthomehub.home
Password – see page 9.
Jot down your details here
BT Total Broadband username:
BT Total Broadband password:
Your username and password are also your BT Yahoo! Mail address (email address) and password.
Useful information
Default Hub settings
Broadband username (PPP): bthomehub@btbroadband.com
Broadband password: none required
Encapsulation: PPPoE
Multiplexing: VC based or VC Mux
Wireless network name/SSID:
Wireless key:
The factory settings are printed on your Hub’s pull-out. Make a note of any changes here.
Wireless interface: wi-fi 802.11.b, g or n
Authentication: WPA-PSK or WPA2-PSK
(also known as WPA-Personal)
Encryption type: AES or TKIP
Mode: infrastructure
(not ad hoc)
Hub Admin password:
Your password’s printed under your Hub and on its pull-out. Make a note of any changes here.
IMPORTANT: if you or your engineer changed your wireless settings, we suggest
you keep a note of them above.