Ice has formed on the inner back wall of my fridge
o Check that food has not been pu shed too far back inside the
appliance, so that it is in contact with the inner back wall.
o IMPORTANT: It is normal to get some ice droplets forming on
the back wall of the appliance. The formation of ice droplets does
not indicate an appliance fault.
There is water in the base of the fridge or leaking out
of my fridge.
o Follow the “The defrost drain hole” section on pages 19 - 20.
IMPORTANT: If your appliance appears not to be
operating correctly, then you should disconnect it
from your mains supply and then contact the
Viceroy Advice Line on telephone number 0845
404 1000.
DO NOT ATTEMPT TO REPAIR THE APPLIANCE
YOURSELF.
Please note that if an engineer is asked to attend whilst the product is
under guarantee and finds that the problem i s not the result of an
appliance fault, then you may be liable for t he cost of the call out
charge.
The appliance must be accessible for the engineer to perform
any necessary repair. If your appliance is installed in such a
way that an engineer is concerned that damage will be caused
to the appliance or your kitchen, then he will not complete a
repair.
This includes situations where appliances have been tiled in,
sealed in with sealant, have wooden obstructions placed in
front of the appliance, like plinths. Or any installation other
than the one specified by Viceroy has been completed.
Please refer to th e conditions of g uarantee that appear on the
warranty card that you receive with the appliance when it is delivered.
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