Troubleshooting
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IMPORTANT: If your fridge freezer appears not to be
operating properly, before contacting the Viceroy
Advice Line, please refer to the checklist below.
My fridge freezer does not appear to be
working/there is no power to my appliance.
o Check that the plug is fully inserted into the power socket.
o Check that there is power to yo ur mains supply (e.g. that there
hasn’t been a power cut or that the fuse hasn’t blown).
o Check that the thermostat has not been turned to the off
position.
o Check that your mains supply voltage, corresponds to the
voltage stated on the rating plate of your appliance.
My fridge freezer appears to be performing poorly
o Check that the appliance is n’t ov erloaded and that food hasn’t
been packed too tightly into it.
o The thermostat setting is t oo low; you should turn the
thermostat up higher.
o Ensure that the door is closi ng properly and that the door has
not been opened for a prolonged period in error.
o Ensure that there is adequate ventilation for your appliance.
My fridge freezer is noisy
o The refrigerant gas that circulat es the pipework of the ap pliance
may make a slight noise, even if the compressor is not running.
o If the noise worsens or the app liance gets louder than normal;
check that it is levelled off correct ly, that nothing is touching the
rear of the fridge freezer and that nothing placed inside the
appliance is rattling.
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