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• Make sure Light Sensor on camera is not in shade while
camera is aimed into a bright area during day.
9) Daytime images or videos look too bright.
Possible Cause
Camera is aimed at a dark area during the day.
Recommended Solution(s)
• Re-aim camera to an area with more daylight.
10) Images appear off-color, ie. red, green, or blue.
Possible Cause
Sensor is confused in certain lighting conditions.
Recommended Solution(s)
• If seen consistently, sensor may need repair.
Contact Customer Service.
11) Videos are too short, not recording to the length set.
Possible Cause
Batteries are low, SD card is full, or settings need adjustment.
Recommended Solution(s)
• Check battery power.
• Check SD card. Replace or erase if full.
• When Illumination Mode is set to “Long Range” the
maximum video length is 15 seconds to avoid potential
overheating of batteries and/or electronic components.
12) Date/Time stamp does not appear in images.
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