BUTURE VC10 - SPECIFICATION; TROUBLESHOOTING; Vacuum Cleaner Not Working; Weak Suction Issues

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7.SPECIFICATION
Model ve1o
Rated voltage DC22.2V
Battery type Lithium
Suction mode Min-Mid-Max
Charge time 4-5H
8.TROUBLESHOOTING
ISSUE CAUSE SOLUTION
(1)Out of power (1)Charge the vacuum cleaner
The vacuum
cleaner not work
(2)Battery pack not installed in place
(3)The motorized brush head is
blocked with hair and other debris
(4)Auto protection for overheating
Switch Button not work
(2)Battery pack installed in place
(3)Clean the motorized brush head
(4)Restart after cooling down Contact
BuTure Support for replacement
Weak suction
(1)Dust cup s full of garbage
(2)Dust baffle misaligned
(3)HEPA Filter are clogged or not
installed in place
(4)HEPA Filter not dry
(5)The motorized brush head is
blocked with hair or other debrisLow
power
(1)Empty the dust cup
(2)Align the dust baffle to correct hole
(3)Clean or change the HEPA Fiter
(4)Dry out HEPA Filter
(5)Clean the motorized brush head
Charge the vacuum cleaner
Charging indicator
not light up or flash
abnormally
(1)Battery pack is dead or broken
(2)Charger is not correctly connected
Incompatible adaptor
(1)Change the battery pack
(2)Make sure the charger are fully
plugged in socket
(3)Use the adaptor provided by
BUTURE
Insufficient running
time after charging
(1)Insufficient charging time
(2)Battery aging
(3)The motorized brush head or is
tangled by hair or other debris
Incompatible adaptor
(1)Vacuum cleaner fully charged
(2)Change the battery
(3)Clean the motorized brush head
Use the charger provided by BUTURE
Motorized brush
head not rotate
(1)Brush roller are blocked with hair,
pebbles or other debris
(2)Dust cup is full of dust
(3)The brush may be defective
(1)Clean the brush roller
(2)Empty the dust cup
(3)Connect the brush head with the
main body to see if it would spin or not,
then contact us.