Cadillac Escalade 2021 - Page 197

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
196 INFOTAINMENT SYSTEM
To make a call using the
Contacts menu:
1. Touch the Phone icon on the
Home Page.
2. Touch Contacts.
3. The Contacts list can be searched
by using the first character. Touch
A-Z on the infotainment display to
scroll through the list of names.
Touch the name to call.
4. Touch the desired contact number
to call.
To make a call using the
Recents menu:
1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the
Home Page.
2. Touch Keypad and enter a phone
number.
3. Touch
# on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the
Home Page.
2. Touch Keypad and enter partial
phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to
select
#, other wise press 6 on steering
wheel controls.
Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless ser vice carrier to work.
Accepting a Call
Press
6 on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to
select
K to decline.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.