Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
INFOTAINMENT SYSTEM 197
Three-Way Calling
Three-way calling must be supporte d
on the Bluetooth cell phone and
enabled by the wireless ser vice carrier
to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add Call to
add another call.
2. Initiate the second call by selecting
from Recents, Contacts, or Keypad.
3. When the second call is active,
touch the merge icon to conference
the three-way call together.
Ending a Call
.
Press 6 on the steering wheel
controls.
.
Touch # on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Phone Settings
Touch 6 on the home page and then
touch Settings. The following may
display:
.
Contacts
.
Active Call View
.
OnStar Phone TTY Mode
Contacts
Sort Contacts : This sorts the
displayed order of contact names by
First Name or Last Name.
Re-sync Phone Contacts : This allows
the contact list to re-sync by
importing the contacts from the
currently connected phone.
Active Call View
This setting allows whether answering
incoming call will display the active
call view.
Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the
OnStar Phone TTY Mode for OnStar
Advisor Calls and OnStar Emergency
Calls.
Touch Disable or Enable.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available and
connected, the Android Auto and
Apple CarPlay icons will change from
gray to white on the Home Page of the
infotainment display.
To use Android Auto and/or Apple
CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to
your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
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