Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
266 DRIVING AND OPERATING
Maximum Height
Maximum Height is 50 mm (2 in)
higher than Normal Height. This ride
height raises the vehicle for off-road
use and is only available with specific
optional content.
To raise the vehicle to Maximum
Height, first shift the transfer case to
4
n. Once the transfer case is in 4 n
and vehicle speed is less than
48 km/hr (30 mph), select Maximum
Height in the Ride Height Menu.
If vehicle speed exceeds 48 km/h, the
vehicle will automatically lower to
Increased Height.
The vehicle will automatically lower
from Maximum Height to Normal
Height to provide improved stability if
aggressive maneuvers are detected.
Aerodynamic Height
Aerodynamic Height is 20 mm
(0.75 in) lower than Normal Height.
This ride height lowers the vehicle at
higher vehicle speeds to improve
aerodynamics.
The vehicle will lower to Aerodynamic
Height when vehicle speed exceeds
105 km/h (65 mph) for a period of
time. The vehicle will raise to Normal
Height when the vehicle slows to less
than 48 km/h (30 mph).
Aerodynamic Height is automatically
disabled when a trailer is connected to
the vehicle or Tow/Haul Driver Mode
is active.
Suspension Modes
The air suspension has two special
modes, Ser vice Mode and Alignment
Mode, located in the infotainment
screen under Settings/Vehicle/
Suspension.
Service Mode
Service Mode will disable all air
suspension operation including raising
and lowering the vehicle and
operation of the air compressor. This
mode is useful when the vehicle is
being towed on a flat bed or when any
work under the vehicle is being
performed.
Service Mode is automatically enabled
when the vehicle is put on a hoist or a
floor jack is used to raise a corner.
Service Mode automatically disables
when vehicle speed exceeds 16 km/h
(10 mph).
Alignment Mode
Alignment Mode will optimize the
vehicle height to provide the most
accurate wheel alignment. This mode
should be enabled once the vehicle is
driven onto the alignment station.
To enable Alignment Mode, ensure
the vehicle is at Normal Height and
shift the vehicle to Neutral. Alignment
Mode automatically disables when
vehicle speed exceeds 16 km/h
(10 mph).
Air Suspension Operation with
Door(s) or Hood Open
The air suspension will temporarily
suspend all height changes while the
hood or any door is open.
System Over-Temperature
If the air suspension is under heavy
use, the system may temporarily
suspend all height changes to allow
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