Cafe C7CGAAS4TW3 - Troubleshooting Tips; Add Beans Message; Water Filter Reminder; Descale Reminder

22
Troubleshooting Tips
Problem Possible Cause Solution
Display
message:
“Add Beans”
The machine does not
detect the presence of
coffee beans during the
grinding process.
Add Beans is a smart detection that indicates there
are no beans feeding into the burr during grinding.
Occasionally, this alert shows up when it has beans in
the hooper which are not feeding into the burr.
Add or stir the coee beans to ensure beans are funnel-
ing into the burr grinder, especially if they are the dark
roast oily coee beans. It is recommend to use medium
roast coee beans or mix some medium roast with the
dark roast beans to reduce the the oily coee beans
sticking together. Then press the Brew button to resume
the grinding
.
This function can be turned off by pressing and holding
the Mug and Carafe buttons for 3 seconds.
Screen says,
“Water Filter”
This is a reminder to
replace the water filter.
It is recommended to
replace the water filter
after every 25 gallons of
coffee brewed.
1. Remove and replace the used water filter with a
new filter. Replacement water filters can be ordered
through the GE Appliances parts online store.
2. Press and hold Mug button to reset the water filter
reminder.
Display
message:
“Descale”
This is a reminder to
descale the unit. It is
recommended to descale
after every 75 gallons of
coffee brewed. Descaling
breaks down and cleans
mineral deposit build-
up which can affect
the performance of the
machine and flavor of the
coffee brewed.
1. Follow the procedure in the Descale section of the
manual to complete the descale process.
Display
message:
“Check
WATER”
The water reservoir is
completely empty or
the mesh filter at the
bottom of the reservoir is
clogged.
1. Add water to the water reservoir and install it into the
reservoir base. Press the Brew button to resume or
re-start brewing.
2. Check the water inlet and mesh filter on the bottom
of the water reservoir to make sure no plastic, debris,
or mineral deposits have accumulated. Remove any
obstructions if present.
3. Run a DESCALE cycle to help clear any mineral
deposits.
4.
If the above steps to not clear the issue, unplug your
coffee maker and contact Caf customer service at
cafeappliances.com/service , for assistance.
Low Coffee
Ground
Volume in
Brew Basket
After Grinding
The grinder chute (the
channel under the grinder
that conveys coee
grounds to the brew
basket) may be clogged.
At standby state, press and hold Grind O button
then follow the instruction on the display to complete
cleaning grinder chute from the bottom of grinder
chamber with a brush. After open the brew basket,
it is recommend to put a kitchen towel on the carafe
sitting area to catch the coee grounds from chute.