18.
First Use
There is a burning smell
when the machine first
starts and a beverage
button is pressed.
Water residue within the
machine on opening.
- Machine heating up for
the first time.
- The system is quality
checked prior to
dispatch. There may be
residual water left from
testing.
- There may be a slight burning
smell coming from the machine
when first used. This is caused
by the water heating as it travels
through the pipes and will
dissipate.
- PLEASE NOTE: Steam may
also be seen coming from the
Capsule Compartment. This will
also dissipate.
- The water residue will be
removed when you conduct the
‘First Time Use’ on Page 7.
PROBLEM CAUSE SOLUTION
No beverage is brewed.
The Indicator light
blinks RED.
The Lever cannot be
lowered.
The coffee is not hot
enough.
The Indicator Light is on
and steadily lit in RED.
Water comes out cold.
- Cold milk being added to
the beverage.
- Cold cups or mugs.
- Scale build-up inside the
machine.
- Heating problems.
- Preheat milk or use the Caffitaly
System Frother.
- Preheat cups or mugs by running
under hot water.
- Descale the machine as per
‘Descaling’ on Page 14.
- RESET the machine as per
instructions on Page 17.
- If the problem persists please
contact the Caffitaly System
Customer Service Line on
AU 02 9846 0307
NZ 0800 450 894
- The Water Tank is empty
and / or
- Incorrect use of the Tea
button.
- The Used Capsule
Drawer is full.
- Capsule stuck inside the
Capsule Compartment.
- Fill the Water Tank with fresh
water.
Press Single Espresso button
When the buttons remain steadily
lit, the appliance is ready for use.
- The Tea button is only to be used
for Tea capsules and hot water.
- Empty out the Used Capsule
Drawer.
- Gently push down on the jammed
capsule with a new capsule.
TROUBLESHOOTING
S21 Capsule Machine Instruction Manual 3/09/15
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