CalderaSpas UTOPIA FLORENCE - User Manual

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UTOPIA

®

SERIES

2018 OWNER’S MANUAL · 50Hz

Table of Contents

Other manuals for CalderaSpas UTOPIA FLORENCE

Pre-Delivery Instructions16 pages

Questions and Answers

A
Angie HaynesAug 16, 2025
Why is my CalderaSpas UTOPIA FLORENCE water cloudy?
- L
  Lauren HansonAug 16, 2025
  Cloudy water in your CalderaSpas Hot Tub can be due to several factors: dirty filters, excessive oils or organic matter, improper sanitization, suspended particles, or overused water. To resolve this, try cleaning the filters, shocking the spa with sanitizer, adding sanitizer, adjusting the pH and alkalinity, running the jet pumps while cleaning the filters, or draining and refilling the spa.
P
Paula WalkerAug 19, 2025
What to do if my CalderaSpas UTOPIA FLORENCE Hot Tub has a water odor?
- I
  iandersonAug 19, 2025
  If your CalderaSpas Hot Tub has a water odor, it could be caused by excessive organics in the water, improper sanitization, or low pH. You can address this by shocking the spa with sanitizer, adding sanitizer, and adjusting the pH to the recommended range.
A
Anthony HatfieldAug 22, 2025
How to get rid of algae growth in my CalderaSpas UTOPIA FLORENCE Hot Tub?
- S
  Sharon SmithAug 22, 2025
  Algae growth in your CalderaSpas Hot Tub can occur due to high pH or low sanitizer levels. To fix this, shock the spa with sanitizer and adjust the pH, and also shock the spa with sanitizer again while maintaining the appropriate sanitizer level.
S
Steven ThorntonAug 26, 2025
What to do for eye irritation from my CalderaSpas UTOPIA FLORENCE Hot Tub?
- Y
  Yolanda AllenAug 26, 2025
  Eye irritation in your CalderaSpas Hot Tub can result from low pH or low sanitizer levels. Correct this by adjusting the pH and shocking the spa with sanitizer to maintain the proper sanitizer level.
S
Stephen MitchellAug 28, 2025
How to prevent skin irritation or rash from my CalderaSpas UTOPIA FLORENCE?
- R
  Roberto BakerAug 28, 2025
  Skin irritation or rash from your CalderaSpas Hot Tub can be caused by unsanitary water or a free chlorine level above 5 ppm. To remedy this, shock the spa with sanitizer and maintain the sanitizer level. Also, allow the free chlorine level to drop below 5 ppm before using the spa.
J
Joshua MillerAug 31, 2025
Why does my CalderaSpas UTOPIA FLORENCE Hot Tub have a chlorine odor?
- M
  Mark WhiteAug 31, 2025
  A chlorine odor in your CalderaSpas Hot Tub indicates that the chloramine level is too high or the pH is too low. To fix this, shock the spa with sanitizer and adjust the pH to the recommended range.
B
bowmanadamSep 3, 2025
How to remove organic buildup or scum ring around my CalderaSpas UTOPIA FLORENCE Hot Tub?
- V
  Vanessa BeckSep 3, 2025
  An organic buildup or scum ring around your CalderaSpas Hot Tub is typically due to a buildup of oils and dirt. Wipe off the scum with a clean rag. If the buildup is severe, drain the spa, use a spa surface and tile cleaner to remove the scum, and then refill the spa.
M
Michele AndersonSep 6, 2025
How to get rid of musty odor in my CalderaSpas Hot Tub?
- J
  Joy StewartSep 6, 2025
  A musty odor in your CalderaSpas Hot Tub is often caused by bacteria or algae growth. Shock the spa with sanitizer. If the problem is visible or persistent, drain, clean, and refill the spa.
D
Dr. Jordan WalkerSep 9, 2025
What causes stains in my CalderaSpas Hot Tub?
- C
  Christopher JacobsonSep 9, 2025
  Stains in your CalderaSpas Hot Tub can be caused by total alkalinity and/or pH being too low, or high iron or copper content in the source water. You can adjust the total alkalinity and/or pH, or use a metal deposit inhibitor to resolve this.
D
Debbie FosterSep 12, 2025
How to remove scale from my CalderaSpas UTOPIA FLORENCE?
- B
  Benjamin RichardsonSep 12, 2025
  Scale in your CalderaSpas Hot Tub is often due to high calcium content in the water, with total alkalinity and pH being too high. Adjust the total alkalinity and pH. If scale removal is required, drain the spa, scrub off the scale, refill the spa, and balance the water.

Summary

SAFETY INFORMATION

IMPORTANT SAFETY INSTRUCTIONS

Essential safety guidelines for spa operation and user protection.

AVOIDING THE RISK TO CHILDREN

Precautions to prevent child drowning and injury associated with spa use.

AVOIDING THE RISK OF ELECTROCUTION

Guidelines to prevent electrical shock hazards during spa operation and maintenance.

RISKS TO AVOID

AVOIDING THE RISK OF HYPERTHERMIA

Warns about the dangers of prolonged immersion in hot water and its symptoms.

GETTING STARTED

QUICK START-UP INSTRUCTIONS

Pre-fill steps including checking local codes, chemical availability, and water testing.

START-UP

Step-by-step guide for filling and preparing the spa for initial use.

OPERATING INSTRUCTIONS

MAIN CONTROL PANEL

Overview of the main control panel's functions and touchscreen interface.

TEMPERATURE & LOCK SETTINGS

JET CONTROL

LIGHT CONTROL

MASSAGE SEQUENCES

ELECTRICAL REQUIREMENTS

220 - 240 VOLT PERMANENTLY CONNECTED

Electrical connection requirements and safety standards for the spa.

INSTALLATION INSTRUCTIONS

OUTDOOR AND PATIO INSTALLATION

INDOOR;BASEMENT INSTALLATION

SPA LEVELING PREPARATION

GROUND PREPARATION

SERVICE INFORMATION

GFCI AND HIGH LIMIT THERMOSTAT

Troubleshooting steps for GFCI trips and high-limit thermostat issues.

TROUBLESHOOTING

GENERAL OPERATION TROUBLESHOOTING GUIDE

Guide to diagnosing and resolving common operational problems with the spa.

CalderaSpas UTOPIA FLORENCE Specifications

General

Shell Material	Acrylic
Water Capacity	450 gallons
Heater	5.5 kW
Lighting	LED
Insulation	FiberCor®
Filtration System	Tri-X®
Cabinet Material	EcoTech®
Control System	IQ 2020
Warranty	5 years
Seating Capacity	6-7

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