Error messages description
Error code Code description Solution
Abnormal door lock
Abnormal water supply
Abnormal draining
● Check if the drain hose is properly installed.
● Check if the hose drain is plugged up.
Imbalance alarm
● Excessive eccentricity or winding of clothing, so put the
clothing again after tidying up.
● Increase the quantity of clothing to be washed.
● Check whether the washing machine is level.
● Check if the door is opened and make sure the door is closed
firmly.
● Whether the wiring harness of the computer board falls off.
● Check if the plug wire of door switch is loose or has a poor
contact.
● Check if the water supply faucet is turned on.
● Check the water pressure.
● Check if the drain valve is plugged up.
Water level
sensor abnormity
● Check whether the wiring of water level sensor is not in good
contact.
● Check whether the computer board wiring harness is normally
connected.
● Check the water level sensor for any problems and replace it if
any.
● Check the computer board for any problems and replace it if
any.
Troubleshooting
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