Canature WaterGroup 85UF

Questions and Answers

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Lindsey PageAug 3, 2025
Why is my Canature WaterGroup 85UF delivering untreated water?
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  shannonwilliamAug 3, 2025
  Your Canature WaterGroup Water Dispenser might be delivering untreated water due to several reasons: * The bypass might be closed, preventing water from being treated. Return the bypass valve to the open position. * There might be a bypass loop in your home's plumbing. Close the outlet valve on the softener bypass and open the nearest softened water line. If water flows, there's a hidden bypass, and you should contact the installer. * The salt level might be too low. Add salt above the water line in the salt tank, as low salt levels can affect the softener's capacity. * The unit might not be programmed correctly for your application. Verify that the programming is set correctly for your water hardness level and the number of people in your home.
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Christopher SalasAug 7, 2025
What to do if my Canature WaterGroup 85UF Water Dispenser is using more salt than expected?
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  Terry DiazAug 7, 2025
  If your Canature WaterGroup Water Dispenser is using more salt than expected, check the programming to ensure it is correct for your water hardness and the number of people in your household. Also, verify that the unit is set properly for salt efficiency.
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Ashley BeardAug 11, 2025
What to do if my Canature WaterGroup 85UF has alarms after regeneration?
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  autumnchristensenAug 12, 2025
  Alarms after regeneration in your Canature WaterGroup Water Dispenser can be caused by a power outage or brownout during regeneration. Try unplugging the power for thirty seconds and then reconnecting it. If the alarm continues, it may be caused by a corroded or damaged rear circuit.
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nancy40Aug 15, 2025
What to do if my Canature WaterGroup Water Dispenser is delivering discolored water?
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  Don JohnsonAug 15, 2025
  If your Canature WaterGroup Water Dispenser is delivering discolored water, first check with your local water authority to see if there has been water main activity in your area. If so, manually regenerate the unit a couple of times to clear the color. Discolored water can also be caused by iron bleed through. See settings to compensate for iron in the water.
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Michelle AndersonAug 20, 2025
Why is my Canature WaterGroup 85UF not regenerating automatically causing alarms?
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  Colton ArmstrongAug 20, 2025
  If your Canature WaterGroup Water Dispenser is not regenerating automatically and causing alarms, this may be caused by a power outage or brownout during regeneration. Unplug the power for 30 seconds, then reconnect it.
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Monica Green DDSAug 25, 2025
What to do if my Canature WaterGroup 85UF Water Dispenser regenerates but does not use salt?
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  Stacey RogersAug 25, 2025
  If your Canature WaterGroup Water Dispenser regenerates but does not use salt, the drain line flow control might be plugged. Clean or replace the injectors and clean the drain line flow control to ensure there are no kinks or restrictions in the drain line.
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Alex WellsAug 29, 2025
Why is my Canature WaterGroup Water Dispenser not using salt?
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  Matthew LongAug 29, 2025
  If your Canature WaterGroup Water Dispenser is not using salt, the injectors or injector screen might be plugged. Clean or replace the injectors and screens.

Summary

Safety and Hazard Information

Hazard Signals and Symbols

Details danger, warning, caution, and notice signals, plus hazard symbols for safety.

Warranty Exclusion Identification

Identifies specific instructions that, if not followed, will void the warranty.

Mandatory Sign Interpretation

Highlights specific behaviors that MUST be followed to avoid hazards.

Valve and Serial Number Recording

Records and Contacts Section

Section to record dealer and system information for warranty and troubleshooting.

Pre-Installation Knowledge

Installation and Operating Precautions

Crucial instructions for safe installation and operation, covering water pressure, temperature, and environment.

Water Quality and Resin Considerations

Addresses sediment, iron, chlorine, and the need for water analysis.

Water Softener Operation and Features

How Your Water Softener Works

Explains the ion exchange process and regeneration cycle.

Features and Terminology

Defines key features like Precision Brining, Smart Clean, and System Bypass.

Softener Operation Details and Parameters

Features and Terminology Continued

Details features like Total Regeneration, System Bypass, and Hardness settings.

Flow Rate and Feed Water Specs

Covers flow rate information and essential feed water quality parameters.

Unpacking and Inspection Procedures

Included Components Overview

Lists the items expected in the box for various softener models.

Choking Hazard Warning

Warns to discard small parts and packaging to prevent choking hazards.

Before Installation Guidance

Water Testing Requirement

Emphasizes the need for water test results before installation.

Grounding Continuity and Lubrication

Explains grounding straps and proper lubricant usage.

Preparation Steps for Installation

Media Installation Process

Steps for loading gravel and media into the tank if shipped separately.

Dust Mask and Riser Tube Seating

Advises wearing a dust mask and ensuring the riser tube is correctly seated.

Continued Preparation for Installation

Lubricating O-rings and Valve Connection

Instructions for applying silicone lubricant to O-rings and connecting the valve.

Power Cord Safety During Assembly

Warning to ensure the power cord is not caught between tank and valve threads.

Brine Tank Assembly Procedures

Brine Tank Assembly Steps

Step-by-step guide for assembling the brine tank, including legs and brine well.

Brine Tube and Well Installation

Instructions for connecting the brine tube to the float assembly and tank.

Planning Your Installation Location

Water Softener Installation Layout

Guidance on selecting the optimal location for the softener unit.

Freezing Temperature Avoidance

Warns against installing in locations prone to freezing temperatures.

Installation Planning Diagrams

Twin Tank Softener Plumbing Diagram

Illustrates the plumbing connections for a twin tank softener system.

Cabinet Softener Plumbing Diagram

Shows the plumbing connections for a cabinet-style softener system.

Installation Steps Overview

Drain Line Connection and Air Gap

Details on attaching the drain hose and ensuring a proper air gap.

Pipe Thread Compound and Soldering Warnings

Cautions against pipe thread compound and improper soldering.

Continued Installation Steps

Brine Line Attachment and Bypass Operation

Connecting the brine line and operating the manual water bypass.

Water Supply Turn On and Leak Check

Instructions for turning on the water supply and performing a leak check.

Screen and Keypad Configuration

Connecting the Transformer and Outlet

Instructions for connecting the transformer and warnings about outlet types.

Displayed Information and Keypad Legend

Lists screen data sequence and explains keypad button terminology.

Start-Up Instructions: Initial Steps

Add Water to Brine Tank and Purge Air

Instructions for filling the brine tank and purging air from the system.

Bypass Inlet Opening and Refill Process

Crucial steps for slowly opening the bypass and managing the refill process.

Start-Up Instructions: Programming Settings

Program Household Settings Overview

Overview of settings to be programmed: date, time, people, and hardness.

Compensated Hardness Calculation

Formula and example for calculating total hardness, including iron and manganese.

Start-Up Instructions: Setting Time and Date

Unlocking Settings Menu and Setting Time

How to unlock the settings menu and set the current time.

Setting the Current Date

Instructions for setting the current month, day, and year.

Start-Up Instructions: Final Programming

Setting Hardness and Water Source

Guide to inputting hardness value and selecting water source.

Setting Regeneration Time and Completing Programming

How to adjust regeneration time and finalize programming.

Start-Up Instructions: Optional Features

Setting Smart Clean Feature

Instructions for enabling the Smart Clean feature for periods of non-use.

Adding Salt to Brine Cabinet

Final step to add the recommended amount of salt to the brine tank.

Start-Up Instructions: Injector Kit

Problem Water Injector Kit Installation

Instructions for installing the kit for water sources with iron or manganese.

Injector Cage Alignment and Lubrication

Important notes on aligning injector cage and lubricating O-rings.

Start-Up Instructions: Injector Programming

Programming Changes for Injector Conversion

Details three programming changes needed after installing the injector kit.

Changing Salt Setting and Water Source

Procedure to unlock and adjust salt setting and update water source.

Plumbing System Clean Up Procedures

Water Heater Cleaning Instructions

Instructions for cleaning a water heater exposed to iron and hardness.

Sanitization and System Maintenance

Sanitization Procedure Details

Steps for sanitizing the water conditioner using a liquid sanitizer or bleach.

System Maintenance Schedule

Outlines a schedule for inspecting/replacing seals, piston, and injectors.

System Maintenance: Salt and Cleaning

Adding Salt to Brine Tank;Cabinet

Instructions for adding the correct type and amount of salt to the brine tank.

Salt Bridging Explanation and Tank Cleaning

Describes salt bridging, how to break it, and tank cleaning recommendations.

System Maintenance: Resin Cleaner Feeders

Automatic Resin Cleaner Feeder Installation

Explains the optional ResCare Easy Feeder for dispensing resin cleaner.

Brine Tank Feeder Installation Guide

Step-by-step guide for installing the feeder on round and square brine tanks.

System Maintenance: Control Valve Servicing

Resin Cleaner Products and Feeder Details

Lists available resin cleaner products and Easy Feeder models.

Pre-Servicing Steps and Safety Warnings

Essential steps before servicing and warnings for flood and shock risks.

Servicing Your Control Valve: Powerhead

Powerhead Removal Procedure

Step-by-step instructions for removing the control valve's powerhead.

Piston Assembly and Seal Replacement

Detailed guide for inspecting and replacing internal valve components.

Servicing Your Control Valve: Injector Assembly

Clean Injector Assembly (Models Before June 2022)

Instructions for cleaning the injector assembly on older models.

Injector Alignment and O-ring Replacement

Notes on aligning injector parts and replacing O-rings.

Servicing Your Control Valve: Injector Assembly (Post-June 2022)

Clean Injector Assembly (Models After June 2022)

Instructions for cleaning the injector assembly on newer models.

Injector Alignment and O-ring Replacement (Post-June 2022)

Notes on aligning injector parts and replacing O-rings.

Troubleshooting Guide: Common Issues

Delivers Untreated Water Solutions

Solutions for issues like closed bypass, low salt, or incorrect programming.

Not Regenerating Automatically

Addresses power outages, alarms, and checks diagnostics.

Discolored Water Causes

Advice for water main activity, iron bleed-through, and resin feeders.

Troubleshooting Guide: Advanced Issues

Excessive Pressure Loss Solutions

Addresses potential undersizing of the unit or resin degradation.

Hall Sensor Error Code Troubleshooting

Troubleshooting steps for Hall Sensor errors, including power surge.

Product Warranty Information

Limited Warranty Notice and Legal Rights

States the limited warranty and waives certain legal rights upon product use.

Warranty Coverage and Exclusions

Details coverage for parts, tanks, and lists common warranty exclusions.