Change the authentication password.
The password has expired.
● Set a new password.
Check the authentication settings.
The authentication method set on the machine does not match the authentication method set on the
RADIUS server.
● Check that the same authentication method is set on this machine and the RADIUS server, and set the
correct authentication method.
Conguring IEEE 802.1X Authentication Settings(P. 264)
Color printing is restricted. Only Black & White printing is available.
Color printing is disabled in the Department ID Management.
● To print in color, log in using a Department ID for which color printing is not restricted. Contact your
Administrator for the Department ID and PIN.
Setting the Department ID Management(P. 226)
Could not connect.
Connection in Access Point Mode failed due to an error.
● Wait a few moments and try again. If you still cannot connect, try switching the machine off briey.
Connecting Directly (Access Point Mode)(P. 202)
Could not connect. Check the PSK settings.
The network key (PSK) of a wireless router to be connected is not set to the machine correctly.
● Check the network key (PSK) of the wireless router, and set it to the machine again.
Checking the SSID and Network Key(P. 39)
Setting Up Connection by Selecting a Wireless Router(P. 33)
Setting Up Connection by Specifying Detailed Settings(P. 36)
● If the problem persists even after checking the network key, check whether the machine is properly
installed and ready to connect to the network.
Installation/Settings Problems(P. 452)
Troubleshooting
479
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