Canon imageCLASS MF419dw - Page 5

imageCLASS MF410dw Series Service Guide for AS
imageCLASS MF410dw Series Service Guide for AS April 2016
Page v
IX. Warranty Procedures ------------------------------------------------------------------------------------ 31
A. e-Tag ------------------------------------------------------------------------------------------------------------------ 31
B. Online Limited Warranty Credit Inquiry ------------------------------------------------------------------- 33
C. Warranty Reimbursement Program ------------------------------------------------------------------------ 35
1. Dispatch by CITS --------------------------------------------------------------------------------------------- 35
2. Warranty Marketing Program ------------------------------------------------------------------------------ 36
X. Parts Support ---------------------------------------------------------------------------------------------- 37
A. Parts and Service Material Orders -------------------------------------------------------------------------- 37
1. Canon Network Access ------------------------------------------------------------------------------------- 37
2. Parts Order Desk --------------------------------------------------------------------------------------------- 38
B. Parts Order Entry ------------------------------------------------------------------------------------------------- 39
1. Regular Orders ------------------------------------------------------------------------------------------------ 39
2. Rush Orders --------------------------------------------------------------------------------------------------- 39
C. Parts Information/Parts Price List Download------------------------------------------------------------ 39
D. Parts Discontinuation Schedule Information ------------------------------------------------------------ 39
E. Order/Invoice Inquiry -------------------------------------------------------------------------------------------- 40
F. Parts Return Process ------------------------------------------------------------------------------------------- 40
XI. Appendix ---------------------------------------------------------------------------------------------------- 41
A. Specifications------------------------------------------------------------------------------------------------------ 41
B. Warranty ------------------------------------------------------------------------------------------------------------- 48
1. imageCLASS MF410dw Series Exchange/Carry-In Limited Warranty -------------------------- 48
2. Canon Toner Cartridge Limited Warranty --------------------------------------------------------------- 49
C. List of Tables------------------------------------------------------------------------------------------------------- 50
D. List of Figures ----------------------------------------------------------------------------------------------------- 50