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John WestAug 17, 2025
Why is my Canon imageFORMULA P-215 not recognized by my computer?
- AAmber DixonAug 17, 2025
There are several reasons why your Canon scanner might not be recognized. Ensure the scanner is properly connected to the computer with the USB cable and that the scanner is turned on. The computer’s USB interface may not fully support the scanner, or the USB cable you are using may not be compatible, so confirm that the supplied USB cable is used. If you're using a USB hub, try connecting the scanner directly to the computer. Also, if the Auto Start switch is ON, scanning from applications on the computer is disabled. If you are using Windows, and see a “?”, “!”, or “x” icon for the scanner in Device Manager, delete the scanner and reinstall the driver.