Canon imageFORMULA P-215II

Questions and Answers

J
Jennifer NelsonSep 23, 2025
What to do if all documents have been scanned, but the scanned image does not appear on the application using my Canon imageFORMULA P-215II?
- T
  Tyler DyerSep 23, 2025
  If all your documents have been scanned, but the scanned image isn't appearing in the application when using your Canon Scanner: * When [Panel-Feeding] or [Automatic Feeding] is selected as the document feeding method in the scanner driver settings, the scanner continues to wait for additional documents even after all documents have been scanned. * To complete the operation and send the scanned images to the application, press the [STOP] button (Windows) / [Finish] button (OS X) on the operating panel.
V
valerie10Aug 25, 2025
Why are pages missing when scanning with my Canon Scanner?
- N
  Nicole AndersonAug 25, 2025
  If pages are missing during scanning with your Canon Scanner: * If the scanner driver's [Scanning Side] setting is [Skip blank page], documents with very little black may be unintentionally skipped. * Select another scan mode setting such as [Simplex] or [Duplex].
K
Kevin EstradaAug 25, 2025
Why does memory become insufficient and scanning stops on my Canon imageFORMULA P-215II Scanner?
- D
  Darin HallAug 26, 2025
  If your Canon Scanner stops scanning due to insufficient memory: * Configuring scanning conditions that demand a large amount of computer memory can lead to scanning being interrupted. * If an error message appears due to insufficient memory during scanning, halt the scanning process, adjust the scanning conditions (e.g., lower the resolution or page size), and attempt scanning again.
F
fandersonAug 26, 2025
Why can't multiple pages of scanned images be saved to a single file on my Canon imageFORMULA P-215II Scanner?
- M
  Mark Dominguez MDAug 27, 2025
  If you're unable to save multiple pages of scanned images to a single file with your Canon Scanner: * Depending on the file format, CaptureOnTouch Lite and CaptureOnTouch may not support saving multiple scanned image pages as a single file.
D
Darryl WattsAug 27, 2025
How to fix white lines on Canon Printer scanned images?
- J
  Jesus TrujilloAug 27, 2025
  If white lines or streaks appear in scanned images from your Canon Printer, clean both sides of the scanner glass and the rollers. If a sticky substance like glue or correction fluid is present, carefully wipe the affected area. If cleaning doesn't resolve the issue, the internal glass may be scratched.
U
urogersSep 13, 2025
What to do if white lines or streaks appear in scanned images from my Canon Scanner?
- N
  Natalie BoothSep 13, 2025
  If you're seeing white lines or streaks in your scanned images from the Canon Scanner: * Clean both sides of the scanner glass and the rollers. * If you find any sticky substances like glue or correction fluid, carefully wipe the affected area with just enough pressure to clean it. * If cleaning doesn't solve the problem, the internal glass may be scratched.
J
Jerry KirbySep 12, 2025
What to do if my Canon imageFORMULA P-215II Scanner does not turn ON?
- K
  kmurraySep 12, 2025
  If your Canon Scanner isn't turning on, here are a couple of things to try: * Opening the feed tray should automatically turn the scanner ON. * If the scanner is connected to the computer via a USB hub, try removing the hub and connecting it directly to the computer.
M
matatravisSep 12, 2025
Why are documents feeding askew on my Canon imageFORMULA P-215II Scanner?
- B
  Benjamin SmithSep 12, 2025
  If documents are feeding askew in your Canon Scanner, resulting in slanted scanned images, consider the following: * Reduce the number of pages you load into the scanner at one time, and then try scanning again. * Adjust the document guides to closely fit the documents, ensuring they are loaded straight. * Enable [Automatically straightens skewed] (or [Deskew]) in the scanner driver settings. * Clean the rollers and separation pad, especially if many pages have been scanned since the last cleaning. * Make sure the separation pad is securely attached. * Keep in mind that perfectly straight scanning may not be possible due to the scanner's design.
S
Sarah MorganSep 4, 2025
What to do if CaptureOnTouch Lite does not start on Canon Printer?
- B
  Brandi WilsonSep 4, 2025
  If CaptureOnTouch Lite does not start on your Canon Printer, it could be due to the Auto Start switch being set to OFF. Close the feed tray to turn OFF the scanner and set the Auto Start switch to ON. Additionally, security software blocking access to USB devices may prevent CaptureOnTouch Lite from starting.
A
Adrian BellSep 2, 2025
How to turn on Canon Printer scanner?
- K
  kkempSep 2, 2025
  If the Canon Printer scanner does not turn ON, it might be because the feed tray is closed; when you open the feed tray, the scanner turns ON automatically. If connected via a USB hub, try connecting the scanner directly to the computer.

Summary

Introduction

About This Manual

Explains the content and purpose of the manuals provided with the scanner.

Features of the Scanner

Lists and describes the main features of the Canon imageFORMULA P-215II document scanner.

Names and Functions of Parts

Identifies and explains the function of each part of the scanner's front and back views.

Power Supply

Details how to turn the scanner ON/OFF and use auxiliary power supplies.

Regulations

Covers FCC regulations and compliance information for the document scanner.

Trademarks

Lists registered trademarks and copyrights related to Canon products and software.

Important Safety Instructions

Installation Location

Provides environmental requirements for optimal scanner performance and safety.

Handling Precautions

Outlines essential safety precautions for operating, moving, and handling the scanner.

Disposal and Repair

Instructions on how to dispose of the scanner and prepare it for repair.

Installing the Software

System Requirements

Lists the necessary hardware and software specifications for installing and running the scanner software.

Setup Disc Contents

Details the software applications included on the scanner's setup disc.

Software Installation Procedure

Step-by-step guide for installing the scanner software from the setup disc.

Connecting the Scanner

Connecting the Scanner to the Computer

Instructions on how to connect the scanner to a computer using the USB cable.

Turning the Power ON

Explains how to turn the scanner's power ON and OFF using the feed tray.

Placing Documents

Document Specifications

Details the types, sizes, and weights of documents that can be scanned.

Loading Documents and Cards

Provides instructions on how to load documents and plastic cards into the scanner.

Long Document Mode

Explains how to set the scanner to scan documents longer than standard sizes.

Scanning with CaptureOnTouch Lite

Overview of using the CaptureOnTouch Lite application for scanning.

Starting and Exiting CaptureOnTouch Lite

Guide on launching and closing the CaptureOnTouch Lite application.

Image Edit Window Operations

Describes how to use the features within the scanned image preview and edit window.

Select Document Settings

How to configure document settings like color mode, page size, and resolution.

Setting the Output

How to specify the output method and save location for scanned images.

Environmental Settings

How to configure settings related to CaptureOnTouch Lite operations and scanner maintenance.

Scanning with CaptureOnTouch

What is CaptureOnTouch?

Introduction to the CaptureOnTouch scanning application and its capabilities.

Starting and Exiting CaptureOnTouch

Instructions for launching and closing the CaptureOnTouch application.

Screen Descriptions

Overview of the main screen areas in CaptureOnTouch: Standard Scanning and Scanning Shortcut.

Standard Scanning

Step-by-step guide for performing a standard scan operation in CaptureOnTouch.

Scanning Shortcut

How to create and use scanning shortcuts for frequently used scan settings.

Scanning with Start Button

How to use the scanner's start button to initiate scans using registered shortcuts.

Operations for the Scanned Image Edit Window

Details the functions available in the scanned image preview and edit window.

Select Document Settings

How to configure various document settings for scanning.

Setting the Output

How to define the output method and save location for scanned files.

Scanning Shortcut Setting

How to create and edit custom scanning shortcuts.

About File Formats

Information on supported file formats and their specific settings.

Environmental Settings

Configuration options for CaptureOnTouch environmental settings and scanner maintenance.

Setting the Scanner Driver

Configuration and Functions of the Scanner Driver

Overview of the scanner driver's capabilities and interface.

Driver Dialog Box

Explains the different tabs and settings available in the scanner driver dialog box.

Scan Panel

Describes the Scan Panel used for controlling scanning operations like feeding and stopping.

Setting Basic Scanning Conditions

Guide to configuring essential scanning parameters like color mode, page size, and resolution.

Function Restrictions Depending on Mode Setting

Details how setting options vary based on the selected color mode.

Special Scanning

Practical Examples

Provides examples of scanning settings for specific purposes.

Scan Unregistered Size Documents

How to scan documents with custom or non-standard page sizes.

Specify Scan Area

How to define a specific area on a document to be scanned.

Delete Blank Pages

How to configure settings to automatically delete blank pages in two-sided scans.

Ignore Colored Lines;Text

How to use color drop-out to ignore specific colors during scanning.

Enhance Color Red

How to use red enhance feature to make red colors stand out in scans.

Enhance Contours

How to adjust edge emphasis to enhance image contours.

Thicken Lines;Characters

How to use character emphasis to make text and lines thicker.

Picture Quality Scan

How to achieve high-quality scans suitable for photographs.

Enhance Hard-to-Read Text

How to use advanced text enhancement for improving readability of difficult text.

Correct Tilted Documents;Images

How to use deskew feature to straighten scanned documents.

Detect Multiple Pages Fed

How to enable double feed detection to identify multiple pages fed at once.

Match Image Orientation to Text

How to automatically match image orientation to the text direction.

Rotate Document Horizontally

How to rotate scanned images to correct horizontal orientation.

Scan Card Front;Back on One Sheet

How to scan both sides of a card as a single image.

Set Scanner Conditions Automatically

How to use Full Automatic Mode for automatic scanning condition detection.

Use Multistream Settings

How to output multiple scanned images with different conditions.

Save Scanner Driver Setting

How to save and manage custom scanner driver settings.

Regular Maintenance

Cleaning the Scanner

Instructions for cleaning the exterior and interior parts of the scanner.

Cleaning Glass and Rollers

Procedures for cleaning the scanning glass and feed rollers to ensure scan quality.

Detaching and Attaching Feed Roller and Separation Pad

Replacing Consumable Parts

Information on consumable parts like feed rollers and separation pads and when to replace them.

Detaching and Attaching Feed Roller

Step-by-step guide for removing and installing the feed roller.

Detaching and Attaching Separation Pad

Step-by-step guide for removing and installing the separation pad.

Resetting the Counters

How to reset scanner counters after replacing consumable parts.

Uninstalling the Software

Uninstallation

Instructions for removing the scanner software and drivers from the computer.

Troubleshooting

Clearing a Paper Jam

Step-by-step guide to safely remove jammed paper from the scanner.

Common Problems and Solutions

Addresses frequent issues like scanner not turning on, not recognized, or feeding problems.

Software Troubleshooting

Solutions for problems related to the scanner's software, like slow scanning.

Useful Tips

Provides helpful tips for scanning documents, saving files, and managing settings.

Appendix

Specifications

Lists the technical specifications of the scanner, including dimensions and performance.

Replacement Parts

Information on ordering and replacing consumable parts for the scanner.

Option

Details available optional accessories for the scanner.

External Dimensions

Provides the physical dimensions of the scanner.

Summary

Introduction

About This Manual

Explains the content and purpose of the manuals provided with the scanner.

Features of the Scanner

Lists and describes the main features of the Canon imageFORMULA P-215II document scanner.

Names and Functions of Parts

Identifies and explains the function of each part of the scanner's front and back views.

Power Supply

Details how to turn the scanner ON/OFF and use auxiliary power supplies.

Regulations

Covers FCC regulations and compliance information for the document scanner.

Trademarks

Lists registered trademarks and copyrights related to Canon products and software.

Important Safety Instructions

Installation Location

Provides environmental requirements for optimal scanner performance and safety.

Handling Precautions

Outlines essential safety precautions for operating, moving, and handling the scanner.

Disposal and Repair

Instructions on how to dispose of the scanner and prepare it for repair.

Installing the Software

System Requirements

Lists the necessary hardware and software specifications for installing and running the scanner software.

Setup Disc Contents

Details the software applications included on the scanner's setup disc.

Software Installation Procedure

Step-by-step guide for installing the scanner software from the setup disc.

Connecting the Scanner

Connecting the Scanner to the Computer

Instructions on how to connect the scanner to a computer using the USB cable.

Turning the Power ON

Explains how to turn the scanner's power ON and OFF using the feed tray.

Placing Documents

Document Specifications

Details the types, sizes, and weights of documents that can be scanned.

Loading Documents and Cards

Provides instructions on how to load documents and plastic cards into the scanner.

Long Document Mode

Explains how to set the scanner to scan documents longer than standard sizes.

Scanning with CaptureOnTouch Lite

Overview of using the CaptureOnTouch Lite application for scanning.

Starting and Exiting CaptureOnTouch Lite

Guide on launching and closing the CaptureOnTouch Lite application.

Image Edit Window Operations

Describes how to use the features within the scanned image preview and edit window.

Select Document Settings

How to configure document settings like color mode, page size, and resolution.

Setting the Output

How to specify the output method and save location for scanned images.

Environmental Settings

How to configure settings related to CaptureOnTouch Lite operations and scanner maintenance.

Scanning with CaptureOnTouch

What is CaptureOnTouch?

Introduction to the CaptureOnTouch scanning application and its capabilities.

Starting and Exiting CaptureOnTouch

Instructions for launching and closing the CaptureOnTouch application.

Screen Descriptions

Overview of the main screen areas in CaptureOnTouch: Standard Scanning and Scanning Shortcut.

Standard Scanning

Step-by-step guide for performing a standard scan operation in CaptureOnTouch.

Scanning Shortcut

How to create and use scanning shortcuts for frequently used scan settings.

Scanning with Start Button

How to use the scanner's start button to initiate scans using registered shortcuts.

Operations for the Scanned Image Edit Window

Details the functions available in the scanned image preview and edit window.

Select Document Settings

How to configure various document settings for scanning.

Setting the Output

How to define the output method and save location for scanned files.

Scanning Shortcut Setting

How to create and edit custom scanning shortcuts.

About File Formats

Information on supported file formats and their specific settings.

Environmental Settings

Configuration options for CaptureOnTouch environmental settings and scanner maintenance.

Setting the Scanner Driver

Configuration and Functions of the Scanner Driver

Overview of the scanner driver's capabilities and interface.

Driver Dialog Box

Explains the different tabs and settings available in the scanner driver dialog box.

Scan Panel

Describes the Scan Panel used for controlling scanning operations like feeding and stopping.

Setting Basic Scanning Conditions

Guide to configuring essential scanning parameters like color mode, page size, and resolution.

Function Restrictions Depending on Mode Setting

Details how setting options vary based on the selected color mode.

Special Scanning

Practical Examples

Provides examples of scanning settings for specific purposes.

Scan Unregistered Size Documents

How to scan documents with custom or non-standard page sizes.

Specify Scan Area

How to define a specific area on a document to be scanned.

Delete Blank Pages

How to configure settings to automatically delete blank pages in two-sided scans.

Ignore Colored Lines;Text

How to use color drop-out to ignore specific colors during scanning.

Enhance Color Red

How to use red enhance feature to make red colors stand out in scans.

Enhance Contours

How to adjust edge emphasis to enhance image contours.

Thicken Lines;Characters

How to use character emphasis to make text and lines thicker.

Picture Quality Scan

How to achieve high-quality scans suitable for photographs.

Enhance Hard-to-Read Text

How to use advanced text enhancement for improving readability of difficult text.

Correct Tilted Documents;Images

How to use deskew feature to straighten scanned documents.

Detect Multiple Pages Fed

How to enable double feed detection to identify multiple pages fed at once.

Match Image Orientation to Text

How to automatically match image orientation to the text direction.

Rotate Document Horizontally

How to rotate scanned images to correct horizontal orientation.

Scan Card Front;Back on One Sheet

How to scan both sides of a card as a single image.

Set Scanner Conditions Automatically

How to use Full Automatic Mode for automatic scanning condition detection.

Use Multistream Settings

How to output multiple scanned images with different conditions.

Save Scanner Driver Setting

How to save and manage custom scanner driver settings.

Regular Maintenance

Cleaning the Scanner

Instructions for cleaning the exterior and interior parts of the scanner.

Cleaning Glass and Rollers

Procedures for cleaning the scanning glass and feed rollers to ensure scan quality.

Detaching and Attaching Feed Roller and Separation Pad

Replacing Consumable Parts

Information on consumable parts like feed rollers and separation pads and when to replace them.

Detaching and Attaching Feed Roller

Step-by-step guide for removing and installing the feed roller.

Detaching and Attaching Separation Pad

Step-by-step guide for removing and installing the separation pad.

Resetting the Counters

How to reset scanner counters after replacing consumable parts.

Uninstalling the Software

Uninstallation

Instructions for removing the scanner software and drivers from the computer.

Troubleshooting

Clearing a Paper Jam

Step-by-step guide to safely remove jammed paper from the scanner.

Common Problems and Solutions

Addresses frequent issues like scanner not turning on, not recognized, or feeding problems.

Software Troubleshooting

Solutions for problems related to the scanner's software, like slow scanning.

Useful Tips

Provides helpful tips for scanning documents, saving files, and managing settings.

Appendix

Specifications

Lists the technical specifications of the scanner, including dimensions and performance.

Replacement Parts

Information on ordering and replacing consumable parts for the scanner.

Option

Details available optional accessories for the scanner.

External Dimensions

Provides the physical dimensions of the scanner.

Canon imageFORMULA P-215II Specifications

General

Optical Resolution	600 dpi
ADF Capacity	20 sheets
Interface	USB 2.0
Scanning Method	Contact Image Sensor (CIS)
Color Depth	24-bit
Daily Duty Cycle	500 scans
Scan Speed	15 ppm / 30 ipm (A4, 200/300 dpi)
Max Document Size	8.5" x 14"
Weight	2.2 lbs
Power Supply	USB Bus Powered
Scanner Type	Document Scanner