Canon imageFORMULA P-215II User Manual (English)

Questions and Answers:

T
Thomas SmithAug 22, 2025
Why is my Canon imageFORMULA P-215II Scanner not recognized by my computer?
- B
  Benjamin BrownAug 23, 2025
  There are several reasons why your Canon Scanner might not be recognized: * Ensure the scanner is properly connected to the computer with a USB cable. * Confirm that the scanner is turned on. * The computer's USB interface may not support the scanner. * Make sure you are using the USB cable that came with the scanner. * If you're using a USB hub, try connecting the scanner directly to the computer. * If the Auto Start switch on the scanner is set to ON, you can only scan with the built-in application, CaptureOnTouch Lite. * If you are using Windows and see "?", "!", or "x" icons for the scanner in Device Manager, delete the scanner in Device Manager and reinstall the scanner driver.
A
Adrian BellSep 2, 2025
How to turn on Canon Printer scanner?
- K
  kkempSep 2, 2025
  If the Canon Printer scanner does not turn ON, it might be because the feed tray is closed; when you open the feed tray, the scanner turns ON automatically. If connected via a USB hub, try connecting the scanner directly to the computer.
D
David EstesSep 1, 2025
Why do documents jam in my Canon Printer?
- H
  Harry CookSep 1, 2025
  If documents jam or double-feed in your Canon Printer, ensure the feed roller and separation pad are correctly installed and clean, if necessary. Static electricity can also cause pages to stick together, leading to this issue.
J
Jacob JonesAug 30, 2025
Why is my Canon Printer missing pages when scanning?
- B
  Benjamin SellersAug 31, 2025
  If your Canon Printer is not scanning all pages, and pages are missing, the scanner driver's [Scanning Side] setting might be set to [Skip blank page]. Decrease the [Set the likelihood of skipping blank page] value. Alternatively, select another scan mode setting such as [Simplex] or [Duplex].
D
David SolomonAug 29, 2025
What to do if Canon Printer scanner is not recognized?
- J
  Jose ShepardAug 29, 2025
  If the Canon Printer scanner is not recognized by your computer, ensure that it is properly connected with the supplied USB cable and turned on. Note that the scanner may not work with all USB interfaces or USB cables. If the Auto Start switch is set to ON, you can only scan with CaptureOnTouch Lite. If you see error icons in Device Manager (Windows), delete the scanner and reinstall the driver.
I
Isaac StuartAug 28, 2025
Why are my Canon Printer scanned images slanted?
- J
  Joseph GordonAug 28, 2025
  If your Canon Printer documents are feeding askew resulting in slanted scanned images, try the following: * Reduce the number of pages loaded at once. * Ensure the document guides fit the documents closely, and load them straight. * Enable [Automatically straightens skewed] (or [Deskew]) in the scanner driver settings. * Clean the rollers and separation pad, especially after scanning many pages. * Confirm the separation pad is securely attached. Perfectly straight scanning may not always be possible due to the scanner's design.
D
Darryl WattsAug 27, 2025
How to fix white lines on Canon Printer scanned images?
- J
  Jesus TrujilloAug 27, 2025
  If white lines or streaks appear in scanned images from your Canon Printer, clean both sides of the scanner glass and the rollers. If a sticky substance like glue or correction fluid is present, carefully wipe the affected area. If cleaning doesn't resolve the issue, the internal glass may be scratched.
F
fandersonAug 26, 2025
Why can't multiple pages of scanned images be saved to a single file on my Canon imageFORMULA P-215II Scanner?
- M
  Mark Dominguez MDAug 27, 2025
  If you're unable to save multiple pages of scanned images to a single file with your Canon Scanner: * Depending on the file format, CaptureOnTouch Lite and CaptureOnTouch may not support saving multiple scanned image pages as a single file.
K
Kevin EstradaAug 25, 2025
Why does memory become insufficient and scanning stops on my Canon imageFORMULA P-215II Scanner?
- D
  Darin HallAug 26, 2025
  If your Canon Scanner stops scanning due to insufficient memory: * Configuring scanning conditions that demand a large amount of computer memory can lead to scanning being interrupted. * If an error message appears due to insufficient memory during scanning, halt the scanning process, adjust the scanning conditions (e.g., lower the resolution or page size), and attempt scanning again.
V
valerie10Aug 25, 2025
Why are pages missing when scanning with my Canon Scanner?
- N
  Nicole AndersonAug 25, 2025
  If pages are missing during scanning with your Canon Scanner: * If the scanner driver's [Scanning Side] setting is [Skip blank page], documents with very little black may be unintentionally skipped. * Select another scan mode setting such as [Simplex] or [Duplex].

Canon imageFORMULA P-215II Specifications

General

Optical Resolution	600 dpi
ADF Capacity	20 sheets
Interface	USB 2.0
Scanning Method	Contact Image Sensor (CIS)
Color Depth	24-bit
Daily Duty Cycle	500 scans
Scan Speed	15 ppm / 30 ipm (A4, 200/300 dpi)
Max Document Size	8.5" x 14"
Weight	2.2 lbs
Power Supply	USB Bus Powered
Scanner Type	Document Scanner

Summary

Introduction

About This Manual

Explains the content and purpose of the manuals provided with the scanner.

Features of the Scanner

Lists and describes the main features of the Canon imageFORMULA P-215II document scanner.

Names and Functions of Parts

Identifies and explains the function of each part of the scanner's front and back views.

Power Supply

Details how to turn the scanner ON/OFF and use auxiliary power supplies.

Regulations

Covers FCC regulations and compliance information for the document scanner.

Trademarks

Lists registered trademarks and copyrights related to Canon products and software.

Important Safety Instructions

Installation Location

Provides environmental requirements for optimal scanner performance and safety.

Handling Precautions

Outlines essential safety precautions for operating, moving, and handling the scanner.

Disposal and Repair

Instructions on how to dispose of the scanner and prepare it for repair.

Installing the Software

System Requirements

Lists the necessary hardware and software specifications for installing and running the scanner software.

Setup Disc Contents

Details the software applications included on the scanner's setup disc.

Software Installation Procedure

Step-by-step guide for installing the scanner software from the setup disc.

Connecting the Scanner

Connecting the Scanner to the Computer

Instructions on how to connect the scanner to a computer using the USB cable.

Turning the Power ON

Explains how to turn the scanner's power ON and OFF using the feed tray.

Placing Documents

Document Specifications

Details the types, sizes, and weights of documents that can be scanned.

Loading Documents and Cards

Provides instructions on how to load documents and plastic cards into the scanner.

Long Document Mode

Explains how to set the scanner to scan documents longer than standard sizes.

Scanning with CaptureOnTouch Lite

Overview of using the CaptureOnTouch Lite application for scanning.

Starting and Exiting CaptureOnTouch Lite

Guide on launching and closing the CaptureOnTouch Lite application.

Image Edit Window Operations

Describes how to use the features within the scanned image preview and edit window.

Select Document Settings

How to configure document settings like color mode, page size, and resolution.

Setting the Output

How to specify the output method and save location for scanned images.

Environmental Settings

How to configure settings related to CaptureOnTouch Lite operations and scanner maintenance.

Scanning with CaptureOnTouch

What is CaptureOnTouch?

Introduction to the CaptureOnTouch scanning application and its capabilities.

Starting and Exiting CaptureOnTouch

Instructions for launching and closing the CaptureOnTouch application.

Screen Descriptions

Overview of the main screen areas in CaptureOnTouch: Standard Scanning and Scanning Shortcut.

Standard Scanning

Step-by-step guide for performing a standard scan operation in CaptureOnTouch.

Scanning Shortcut

How to create and use scanning shortcuts for frequently used scan settings.

Scanning with Start Button

How to use the scanner's start button to initiate scans using registered shortcuts.

Operations for the Scanned Image Edit Window

Details the functions available in the scanned image preview and edit window.

Select Document Settings

How to configure various document settings for scanning.

Setting the Output

How to define the output method and save location for scanned files.

Scanning Shortcut Setting

How to create and edit custom scanning shortcuts.

About File Formats

Information on supported file formats and their specific settings.

Environmental Settings

Configuration options for CaptureOnTouch environmental settings and scanner maintenance.

Setting the Scanner Driver

Configuration and Functions of the Scanner Driver

Overview of the scanner driver's capabilities and interface.

Driver Dialog Box

Explains the different tabs and settings available in the scanner driver dialog box.

Scan Panel

Describes the Scan Panel used for controlling scanning operations like feeding and stopping.

Setting Basic Scanning Conditions

Guide to configuring essential scanning parameters like color mode, page size, and resolution.

Function Restrictions Depending on Mode Setting

Details how setting options vary based on the selected color mode.

Special Scanning

Practical Examples

Provides examples of scanning settings for specific purposes.

Scan Unregistered Size Documents

How to scan documents with custom or non-standard page sizes.

Specify Scan Area

How to define a specific area on a document to be scanned.

Delete Blank Pages

How to configure settings to automatically delete blank pages in two-sided scans.

Ignore Colored Lines/Text

How to use color drop-out to ignore specific colors during scanning.

Enhance Color Red

How to use red enhance feature to make red colors stand out in scans.

Enhance Contours

How to adjust edge emphasis to enhance image contours.

Thicken Lines/Characters

How to use character emphasis to make text and lines thicker.

Picture Quality Scan

How to achieve high-quality scans suitable for photographs.

Enhance Hard-to-Read Text

How to use advanced text enhancement for improving readability of difficult text.

Correct Tilted Documents/Images

How to use deskew feature to straighten scanned documents.

Detect Multiple Pages Fed

How to enable double feed detection to identify multiple pages fed at once.

Match Image Orientation to Text

How to automatically match image orientation to the text direction.

Rotate Document Horizontally

How to rotate scanned images to correct horizontal orientation.

Scan Card Front/Back on One Sheet

How to scan both sides of a card as a single image.

Set Scanner Conditions Automatically

How to use Full Automatic Mode for automatic scanning condition detection.

Use Multistream Settings

How to output multiple scanned images with different conditions.

Save Scanner Driver Setting

How to save and manage custom scanner driver settings.

Regular Maintenance

Cleaning the Scanner

Instructions for cleaning the exterior and interior parts of the scanner.

Cleaning Glass and Rollers

Procedures for cleaning the scanning glass and feed rollers to ensure scan quality.

Detaching and Attaching Feed Roller and Separation Pad

Replacing Consumable Parts

Information on consumable parts like feed rollers and separation pads and when to replace them.

Detaching and Attaching Feed Roller

Step-by-step guide for removing and installing the feed roller.

Detaching and Attaching Separation Pad

Step-by-step guide for removing and installing the separation pad.

Resetting the Counters

How to reset scanner counters after replacing consumable parts.

Uninstalling the Software

Uninstallation

Instructions for removing the scanner software and drivers from the computer.

Troubleshooting

Clearing a Paper Jam

Step-by-step guide to safely remove jammed paper from the scanner.

Common Problems and Solutions

Addresses frequent issues like scanner not turning on, not recognized, or feeding problems.

Software Troubleshooting

Solutions for problems related to the scanner's software, like slow scanning.

Useful Tips

Provides helpful tips for scanning documents, saving files, and managing settings.

Appendix

Specifications

Lists the technical specifications of the scanner, including dimensions and performance.

Replacement Parts

Information on ordering and replacing consumable parts for the scanner.

Option

Details available optional accessories for the scanner.

External Dimensions

Provides the physical dimensions of the scanner.

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Canon imageFORMULA P-215II User Manual

Table of Contents

Questions and Answers:

Canon imageFORMULA P-215II Specifications

Summary

Introduction

About This Manual

Features of the Scanner

Names and Functions of Parts

Power Supply

Regulations

Trademarks

Important Safety Instructions

Installation Location

Handling Precautions

Disposal and Repair

Installing the Software

System Requirements

Setup Disc Contents

Software Installation Procedure

Connecting the Scanner

Connecting the Scanner to the Computer

Turning the Power ON

Placing Documents

Document Specifications

Loading Documents and Cards

Long Document Mode

Scanning with CaptureOnTouch Lite

Scanning with CaptureOnTouch Lite

Starting and Exiting CaptureOnTouch Lite

Image Edit Window Operations

Select Document Settings

Setting the Output

Environmental Settings

Scanning with CaptureOnTouch

What is CaptureOnTouch?

Starting and Exiting CaptureOnTouch

Screen Descriptions

Standard Scanning

Scanning Shortcut

Scanning with Start Button

Operations for the Scanned Image Edit Window

Select Document Settings

Setting the Output

Scanning Shortcut Setting

About File Formats

Environmental Settings

Setting the Scanner Driver

Configuration and Functions of the Scanner Driver

Driver Dialog Box

Scan Panel

Setting Basic Scanning Conditions

Function Restrictions Depending on Mode Setting

Special Scanning

Practical Examples

Scan Unregistered Size Documents

Specify Scan Area

Delete Blank Pages

Ignore Colored Lines/Text

Enhance Color Red

Enhance Contours

Thicken Lines/Characters

Picture Quality Scan

Enhance Hard-to-Read Text

Correct Tilted Documents/Images

Detect Multiple Pages Fed

Match Image Orientation to Text

Rotate Document Horizontally

Scan Card Front/Back on One Sheet

Set Scanner Conditions Automatically

Use Multistream Settings

Save Scanner Driver Setting

Regular Maintenance

Cleaning the Scanner

Cleaning Glass and Rollers

Detaching and Attaching Feed Roller and Separation Pad

Replacing Consumable Parts

Detaching and Attaching Feed Roller

Detaching and Attaching Separation Pad

Resetting the Counters