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Item Corrective Action
Do the ICC profile settings match in all of the
printer drivers?
Open the Matching sheet (Windows) /
Matching pane (Mac OS X) in the printer
driver and make the ICC profiles the same in
Printer Profile Settings in all of the printer
drivers.
Check also whether the ICC profiles saved on
the computers are the same.
To display the Matching sheet/pane, click
Color Settings / Set in Color Mode in
Advanced Settings in the Main sheet/pane,
and then click the Matching sheet/tab.
Is an error message displayed in the control
panel?
Check the content of the error message and
perform the corrective action. (See "
Error
Messages
" in the "User's Guide")
Do the serial numbers of the
spectrophotometer sensor and white
calibration tile match?
Ensure that the serial numbers of the
spectrophotometer sensor and white
calibration tile match.
Furthermore, if you replace the
spectrophotometer sensor, always replace
the spectrophotometer sensor and white
calibration tile as a set. (See "
Replacing the
Spectrophotometer Sensor of the
Spectrophotometer Unit (option)
" in
"Maintenance and Consumables" in the
"User's Guide")
Are you using the paper within the
recommended environmental ranges for that
paper type?
Make the environment in which you are
printing match the conditions listed on P. 5.
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