3
Troubleshooting
Phenomenon Cause Corrective Action
The media take-up unit continues
rotating
There is a foreign object in the
path of the Media Take-up
Sensor .
Remove the foreign object from the Media Take-up
Sensor path. Arrange the Basket Cloth and Basket
Rod so they do not interfere with the Media Take-up
Sensor .
The size of clear film cannot be
detected
The Platen is soiled with ink or
other substances.
Open the Top Cover and clean the entire Platen .
(→
, If Paper is Soiled)
If the Media Take-up Unit continues rotating, contact
your Canon dealer for assistance.
The Media Take-up Sensor cord
is not connected to the Right
Media Take-up Unit correctly.
Reconnect the Media Take-up Sensor cord as
follows.
(→"Using the Media Take-up Unit (Optional)," User
Manual)
Turn the printer off.1.
Disconnect the Media Take-up Sensor cord from
the Right Media Take-up Unit and reconnect it
firmly, all the way in.
2.
Turn the printer on.3.
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