Chapter 6
6-1
6.1 Troubleshooting
.1.1 Outline
.1.1.1 Outline of Troubleshooting
Outline
roubles subject to troubleshooting are classified into those shown on the display (warning, error, and service
all) and those not shown on the display.
Precautions for Troubleshooting
1) Check the environmental conditions and the media used for printing.
2) Before performing troubleshooting, make sure that all connectors and cables are connected properly.
3) When servicing the printer with the external cover removed and the AC power supplied, be extremely
careful to avoid electric shock and shorting electrical devices.
4) In the following sections, the troubleshooting steps are described such that the component related to the
most probable cause of the problem will be repaired or replaced first, being followed by components with
less problem probability. If multiple components have the same problem probability, the steps are described
begging with the easiest one.
After performing each step, check to see if the problem has been resolved by making test prints. If the
problem persists, proceed to the next step.
5) After completion of the troubleshooting, check that all connectors and cables have been reconnected and
screws have been tightened firmly.
6) Whenever you have performed replacement or repair services, make test prints to check whether the
problem has been resolved.
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