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8-11
Table of Contents
Index
Advanced Send
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
System Manager
Settings
Reports and Lists
Troubleshooting
Appendix
■ Receiving Problems
The machine does not receive documents (e-mail, I-fax, or file
server).
Q Are network settings specified?
A Documents cannot be received if the appropriate
network settings are not specified. Confirm this
with your System Manager.
Cannot receive a fax automatically.
Q Is the machine set to receive automatically?
A For the machine to receive faxes automatically, the
receive mode must be set to <FaxTel>, <FaxOnly>,
or <AnsMode>. If you have set <AnsMode>,
confirm that an answering machine is connected to
the machine and that it is turned on with an
outgoing message properly recorded. (See
“Setting Receive Mode,” on p. 1-11.)
Q Are documents stored in memory, leaving little
or no memory available?
A Print, send, or delete any documents stored in
memory.
Q Has an error occurred during reception?
A Check the LCD for an error message. (See
Chapter 13, “Troubleshooting,” in the Basic
Operation Guide.)
A Print an Activity Report and check for an error.
(See “ACTIVITY REPORT,” on p. 7-6.)
Q Is paper loaded in the machine?
A Make sure paper is loaded in the machine. (See
“Set Up the Machine,” in the Quick Start Guide.)
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
“Set Up the Machine,” in the Quick Start Guide.)