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Canon PIXMA G620 User Manual

Canon PIXMA G620
431 pages
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G600 series
Online Manual
English

Table of Contents

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Canon PIXMA G620 Specifications

General IconGeneral
Print TechnologyInkjet
Number of Ink Bottles6
Maximum Print Resolution4800 x 1200 dpi
Borderless PrintingYes
FunctionsPrint, Scan, Copy
Scanner TypeFlatbed
Scanner Resolution600 x 1200 dpi
Display2-Line LCD
Ink TypeDye-based
Print Speed (Black)3.9 ipm
Print Speed (Color)3.9 ipm
Paper Sizes SupportedA4, A5, B5, Letter, Legal, Envelopes
Paper Capacity (Input)100 sheets (Plain Paper)
ConnectivityUSB, Wi-Fi
Mobile PrintingApple AirPrint, Mopria, Canon PRINT app
Ink BottlesBlack, Cyan, Magenta, Yellow
Dimensions445 x 340 x 167 mm

Summary

Using Online Manual

Symbols Used in This Document

Explains the meaning of symbols used throughout the manual for clear understanding.

Touch-enabled Device Users (Windows)

Provides instructions for users operating the system via touch gestures.

Trademarks and Licenses

Lists registered trademarks and licensing information related to the software and product.

Printing Network Settings

Connecting with Wireless Direct

Changing Printer Setting to Use Wireless Direct

Step-by-step guide to enable and configure the printer for Wireless Direct connection.

Easy Understanding Network Connections

What is Wireless Connection

Explains how to connect the printer and devices using a wireless router.

What is Wireless Direct Connection

Explains how to connect devices directly to the printer without a router.

Network Connection Tips (Windows/macOS)

Detect Same Printer Name

Guidance on selecting the correct printer when multiple printers with the same name appear.

Switching Printer's Connection to Network or Terminal Devices

Instructions for changing the printer's connection method from USB to LAN or Wi-Fi.

IJ Network Device Setup Utility (Windows)

IJ Network Device Setup Utility

Details about the utility for diagnosing, repairing, and configuring network settings.

Starting Up IJ Network Device Setup Utility

Step-by-step instructions on how to launch the IJ Network Device Setup Utility.

Diagnosing and Repairing Network Settings

How to use the utility to diagnose and fix network connection problems.

Performing/Changing Network Settings

Procedures for performing and modifying network settings for the printer.

Performing Network Settings

Performing/Changing Wired LAN Connection (Ethernet Cable) Settings

Steps to perform or change wired LAN connection settings using the setup utility.

Performing/Changing Wi-Fi Settings

Steps to perform or change Wi-Fi connection settings using the setup utility.

Assigning Printer Information

Procedure to assign or change the printer's location name or device name.

Handling Paper, Originals, Ink Tanks, etc.

Loading Paper

Instructions for loading various types of paper into the printer.

Loading Originals

Instructions for placing documents or photos on the scanner platen.

Refilling Ink Tanks

Step-by-step guide on how to refill the printer's ink tanks.

If Printing Is Faint or Uneven

Maintenance Procedure

General steps to resolve blurred, incorrect colors, or misaligned print results.

Printing the Nozzle Check Pattern

Procedure to print a pattern for checking ink ejection from print head nozzles.

Cleaning the Print Head

Steps to clean the print head to resolve horizontal streaks in printouts.

Deep Print Head Cleaning

Procedure for a more thorough cleaning of the print head when standard cleaning fails.

Aligning the Print Head

Procedure to adjust print head position for misaligned lines or unsatisfactory print results.

Cleaning

Cleaning Paper Feed Rollers

Instructions to clean the paper feed rollers to ensure proper paper feeding.

Cleaning Inside the Printer (Bottom Plate Cleaning)

Procedure to clean the inside of the printer to remove stains and prevent dirty prints.

Replacing Maintenance Cartridge

Overview

Safety

Covers safety precautions, regulatory information, and WEEE directives.

Handling Precautions

Details precautions for canceling jobs, legal restrictions, handling, transporting, and maintaining print quality.

Main Components and Their Use

Identifies and describes the main parts of the printer and their functions.

Changing Settings

Guides on how to change printer settings from a computer or the operation panel.

Specifications

Lists the technical specifications of the printer including interface, power, dimensions, and weight.

Transporting Your Printer

Keeping Print Quality High

Main Components

Front View

Illustrates and describes the main components visible from the front of the printer.

Rear View

Illustrates and describes the main components visible from the rear of the printer.

Inside View

Illustrates and describes the main internal components of the printer.

Operation Panel

Describes the buttons and LCD screen on the printer's control panel.

Power Supply

Checking that Power Is On

How to verify that the printer is receiving power and is turned on.

Turning the Printer On and Off

Step-by-step instructions for powering the printer on and off correctly.

Checking the Power Plug/Power Cord

Guidance on inspecting the power plug and cord for any unusual conditions.

Unplugging the Printer

Procedures for safely disconnecting the printer's power cord.

LCD and Operation Panel

Entering Numbers, Letters, and Symbols

Changing Settings

Changing Printer Settings from Your Computer (Windows)

Steps to adjust printer settings using software on a Windows computer.

Changing Printer Settings from Your Computer (macOS)

Steps to adjust printer settings using software on a macOS computer.

Changing Settings from Operation Panel

Instructions for changing printer settings directly via the printer's control panel.

Changing Settings from Operation Panel

Setting Items on Operation Panel

Lists the various settings accessible through the printer's control panel.

Print settings

Details on preventing paper abrasion and managing image extension for print jobs.

LAN settings

Instructions for configuring Wi-Fi connection methods and network details.

Firmware update

Procedure to update the printer's firmware and configure update notifications.

Reset setting

How to restore printer settings to their default factory values.

Ink level monitor

Managing ink notifications and resetting ink level counts.

ECO settings

Features for automatically turning the printer on/off to save electricity.

Quiet setting

How to enable a mode to reduce operating noise during printing.

System information

Displays information such as firmware version, printer name, and serial number.

Specifications

General Specifications

Lists printer specifications for interface, power, dimensions, and weight.

Scan Specifications

Details about the scanner driver, maximum scanning size, and resolution.

Network Specifications

Details on communication protocols, Wi-Fi standards, security, and setup methods.

Minimum System Requirements

Operating system and hardware requirements for using the printer.

Information about Paper

Supported Media Types

Lists the various types of Canon and third-party paper supported by the printer.

Paper Load Limit

Shows the maximum number of sheets that can be loaded in the rear and output trays.

Unsupported Media Types

Lists paper types that should not be used to avoid jams or malfunctions.

Handling Paper

General advice on handling paper to maintain print quality and prevent damage.

Before Printing on Art Paper

Procedure for preparing art paper by removing dust before printing.

Printing

Printing from Computer

Instructions for printing documents from a computer.

Printing from Smartphone/Tablet

Instructions for printing from mobile devices like smartphones and tablets.

Paper Settings

How to register paper information to prevent misprinting when settings differ.

Printing from Computer

Printing from Application Software (Windows Printer Driver)

Detailed instructions for printing from Windows applications using the printer driver.

Printing Using Canon Application Software

Instructions for printing using Canon's specific application software.

Printing from Application Software (Windows Printer Driver)

Basic Printing Setup

Describes essential settings for basic printing using the printer driver's Quick Setup tab.

Various Printing Methods

Explains different printing techniques like borderless, scaled, page layout, and duplex printing.

Basic Printing Setup

Checking Printer Settings and Applying Settings to Printer Driver

Paper Settings on the Printer Driver and the Printer (Media Type)

Paper Settings on the Printer Driver and the Printer (Paper Size)

Various Printing Methods

Setting a Page Size and Orientation

How to set the page size and orientation for printing.

Setting the Number of Copies and Printing Order

How to specify the number of copies and the sequence for printing.

Perform Borderless Printing

Instructions for printing without margins by enlarging the image.

Scaled Printing

How to enlarge or reduce the document size to fit the paper.

Page Layout Printing

How to print multiple pages on a single sheet of paper.

Duplex Printing

Instructions for setting up manual double-sided printing.

Setting Up Envelope Printing

Detailed steps for printing on envelopes.

Printing on Postcards

Instructions for printing text and images on postcards.

Overview of the Printer Driver

Canon IJ Printer Driver

Explains the function and installation of the printer driver software.

Opening Printer Driver's Setup Screen

How to access the printer driver settings from applications or the system.

Canon IJ Status Monitor

Describes the utility that displays printer status and printing progress.

Instructions for Use (Printer Driver)

Explains restrictions and points to note when using the printer driver.

Canon IJ Printer Driver

Opening Printer Driver's Setup Screen

Canon IJ Status Monitor

Instructions for Use (Printer Driver)

Printer Driver Description

Quick Setup Tab Description

Explains the Quick Setup tab for registering and using common print settings.

Main Tab Description

Explains the Main tab for basic print setup based on media type.

Page Setup Tab Description

Explains the Page Setup tab for document arrangement, copies, and order.

Maintenance Tab Description

Explains how to use the Maintenance tab for the printer assistant tool and status checks.

Canon IJ Status Monitor Description

Explains the features and icons of the Canon IJ Status Monitor utility.

Quick Setup Tab Description

Main Tab Description

Page Setup Tab Description

Save Commonly Used Settings dialog box

Custom Paper Size dialog box

Page Layout Printing dialog box

Tiling/Poster Printing dialog box

Booklet Printing dialog box

Specify Margin dialog box

Print Options dialog box

Disable ICM required from the application software

Disables ICM to prevent unexpected colors or slow printing speed.

Disable the color profile setting of the application software

Disables color profile settings from the application software to prevent unexpected colors.

Stamp/Background dialog box

Stamp

Function to print text or bitmap stamps over or behind document pages.

Background

Function to print an illustration or bitmap behind the document.

Maintenance Tab Description

Maintenance and Preferences

Starts Canon IJ Printer Assistant Tool for maintenance and settings.

View Printer Status

Starts Canon IJ Status Monitor to check printer status and print job progress.

About

Opens About dialog box for driver version, copyright, and language settings.

Canon IJ Status Monitor Description

Features of the Canon IJ Status Monitor

Describes the utility's functions for displaying status, errors, and progress.

Overview of the Canon IJ Status Monitor

Explains icons and messages related to printer status and ink during operation.

Installing the MP Drivers

Printing Using Canon Application Software

Easy-PhotoPrint Editor Guide

Guide for using the Easy-PhotoPrint Editor software for photo printing.

Printing from Smartphone/Tablet

Printing from iPhone/iPad/iPod touch (iOS)

Instructions for printing from iOS devices using AirPrint.

Printing from Smartphone/Tablet (Android)

Instructions for printing from Android smartphones and tablets.

Paper Settings

When the paper settings for printing/copying are different from the paper information registered to the printer:

Print on set paper

Prints/copies on loaded paper using specified settings without changing them.

Replace the paper

Prints/copies after changing the paper in the rear tray to match settings.

Default Setting for Displaying the Message which Prevents Misprinting

Copying

Making Copies

Basic procedure for performing standard copying operations.

Reducing/Enlarging Copies

Instructions for copying documents at a reduced or enlarged size.

Special Copy Menu

Accesses advanced copying options and settings.

Making Copies

Adding the Copying Job (Reserve copy)

Setting Items for Copying

Enlarge/Reduce

Selects the method for reducing or enlarging copies.

Copy intensity

Changes the intensity or brightness of the copy.

Page size

Selects the page size of the loaded paper for copying.

Media type

Selects the media type of the loaded paper for copying.

Print quality

Selects the print quality for the copy based on the original.

Scanning

Scanning from Computer (Windows)

Instructions for scanning documents from a Windows computer.

Scanning Using Application Software (ScanGear)

How to use ScanGear for scanning documents with image corrections.

Scanning from Computer (Windows)

Scanning According to Item Type or Purpose (IJ Scan Utility)

How to scan documents and photos using IJ Scan Utility modes.

Scanning Easily (Auto Scan)

How to use Auto Scan for automatic item type detection.

Scanning Documents and Photos

How to scan documents and photos using suitable settings.

Creating/Editing PDF Files

How to create and edit PDF files by scanning.

IJ Scan Utility Features

Scanning Easily (Auto Scan)

Scanning Documents and Photos

Creating/Editing PDF Files

Scanning Using Application Software (ScanGear)

What Is ScanGear (Scanner Driver)?

Explains the function and features of ScanGear software.

Starting ScanGear (Scanner Driver)

Instructions for starting ScanGear from IJ Scan Utility or applications.

Scanning in Basic Mode

How to scan easily using the Basic Mode tab.

ScanGear (Scanner Driver) Screens

Describes the interface of ScanGear in Basic and Advanced modes.

General Notes (Scanner Driver)

Lists restrictions and important points to consider when using the scanner driver.

What Is ScanGear (Scanner Driver)?

Starting ScanGear (Scanner Driver)

Scanning in Basic Mode

ScanGear (Scanner Driver) Screens

Basic Mode Tab

Details settings and functions available in Basic Mode.

Advanced Mode Tab

Allows advanced scan settings like color mode, resolution, brightness, and color tone.

General Notes (Scanner Driver)

Scanning Tips

Positioning Originals (Scanning from Computer)

How to load originals on the platen for correct scanning.

Network Scan Settings

How to connect scanner/printer to a network for sharing.

Positioning Originals (Scanning from Computer)

Network Scan Settings

Frequently Asked Questions

Network

Frequently asked questions regarding network connectivity issues.

Print

Common problems and solutions related to printing.

Installation

Troubleshooting steps for driver installation issues.

Error

Information on errors, support codes, and messages appearing on the printer or computer.

Solve Problems

Printer Does Not Work

Troubleshooting common mechanical and operational problems with the printer.

Cannot Set Correctly (Network)

Troubleshooting network configuration issues.

Cannot Set Correctly (Installation)

Troubleshooting steps for driver installation problems.

Error or Message Appears

Guides on interpreting and resolving various error messages and codes.

Operation Problems

Troubleshooting for problems related to network, printing, scanning, and mechanical issues.

Network FAQ

Wireless LAN

Frequently asked questions about wireless LAN connectivity.

Wireless Direct

Frequently asked questions about Wireless Direct connectivity.

Cannot Find Printer on Network (Windows/macOS)

Cannot Find Printer on Network

Troubleshooting steps when the printer is not found on the network.

Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB)

Wireless Router Problems

Network Key (Password) Unknown

How to handle issues when the wireless network password is unknown.

Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings

Troubleshooting when printer connectivity is lost after router changes.

Printer Settings/Smartphone/Tablet Troubles for Network

Manually Solved Network Troubles

Step-by-step guide to manually troubleshoot network issues.

Checking Network Information of Printer

How to check printer's network settings like IP address and MAC address.

Restoring to Factory Defaults

Procedure to reset all printer settings to factory defaults.

Manually Solved Network Troubles

Checking Network Information of Printer

Checking Printer IP Address or MAC Address

How to check the printer's IP or MAC address by printing network information.

Checking Computer IP Address or MAC Address

How to check the computer's IP or MAC address using command prompt or network settings.

Checking Communication Between the Computer, the Printer, and the Wireless Router

How to perform ping tests to check network communication.

Checking Network Setting Information

How to print and check the printer's network configuration.

Restoring to Factory Defaults

Problems While Printing (Scanning) from Smartphone/Tablet

Cannot Print (Scan) from Smartphone/Tablet

Troubleshooting steps for printing/scanning issues from mobile devices via Wi-Fi.

Cannot Print (Scan) from Smartphone/Tablet

Printing Problems

Printer Does Not Print

Troubleshooting steps when the printer fails to print.

Ink Does Not Come Out

Troubleshooting steps when ink is not printing correctly.

Printer Does Not Pick up or Feed the Paper/"No Paper" Error

Troubleshooting steps for paper feeding issues.

Printout (Copy) Results Are Unsatisfactory

Troubleshooting steps for issues like streaks, uneven colors, or smudged prints.

Printer Does Not Print

Ink Does Not Come Out

Printer Does Not Pick up or Feed the Paper/"No Paper" Error

Printout (Copy) Results Are Unsatisfactory

Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines

Troubleshooting for blank, blurry, or streaky printouts.

Lines Are Misaligned/Distorted

Troubleshooting steps for misaligned or distorted lines in printouts.

Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl

Troubleshooting for smudged paper, scratched surfaces, or paper curl.

Vertical Line Next to Image

Troubleshooting for vertical lines appearing next to the image.

Images Incomplete/Cannot Complete Printing

Troubleshooting for incomplete printing or images being cut off.

Lines Incomplete or Missing (Windows)

Troubleshooting for missing or incomplete lines in printouts.

Back of Paper Is Smudged

Troubleshooting for smudges on the back of the printed paper.

Uneven or Streaked Colors

Troubleshooting for uneven or streaked colors in printouts.

Scanning Problems (Windows)

Scanner Does Not Work

Troubleshooting steps when the scanner is not functioning.

ScanGear (Scanner Driver) Does Not Start

Troubleshooting steps when ScanGear fails to launch.

Scanner Does Not Work

ScanGear (Scanner Driver) Does Not Start

Mechanical Problems

Printer Does Not Turn On

Troubleshooting steps when the printer does not power on.

Printer Turns Off Unexpectedly or Repeatedly

Troubleshooting steps for printers shutting off automatically.

USB Connection Problems

Troubleshooting steps for issues related to USB connection recognition.

Wrong Language Appears in LCD

How to change the language displayed on the printer's LCD.

Printer Does Not Turn On

Printer Turns Off Unexpectedly or Repeatedly

USB Connection Problems

USB Connection Not Recognized

Troubleshooting steps when the printer is not recognized via USB.

USB Connection Does Not Work Properly

Troubleshooting steps for issues with Hi-Speed USB connection functionality.

Wrong Language Appears in LCD

Installation and Download Problems

Failed to MP Drivers (Printer Driver) Installation (Windows)

Troubleshooting steps for MP Drivers installation failures in Windows.

Updating MP Drivers (Printer Driver) in Network Environment (Windows)

How to update printer drivers in a network environment.

Failed to MP Drivers (Printer Driver) Installation (Windows)

Updating MP Drivers (Printer Driver) in Network Environment (Windows)

Errors and Messages

Four-Digit Alphanumeric Characters Appear on LCD

Explains that alphanumeric characters on LCD represent error codes.

When Error Occurred

Explains troubleshooting messages and support codes displayed for errors.

Message (Support Code) Appears

Describes messages and support codes appearing on the printer's LCD or computer.

Four-Digit Alphanumeric Characters Appear on LCD

When Error Occurred

Message (Support Code) Appears

List of Support Code for Error

What to Do When Paper Is Jammed

1300

Cause and solution for paper jam in the rear tray.

Paper Is Jammed inside Printer

Procedure to remove jammed paper from inside the printer.

1000

1070

1200

1368

1496

1640

1723

1724

1725

1726

1727

Shipping Tape etc. Are Still Attached (1890)

2114

2200

3252

4103

5011

5012

5100

5200

6000

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