Canon PIXMA MX310 - List of Error Display; Troubleshooting; Operator Call Errors

1. LIST OF ERROR DISPLAY / TROUBLESHOOTING
1-1. Operator Call Errors
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are
displayed on the LCD.
2. Messages during printing from a computer are displayed on the MP driver Status Monitor.
3. Error codes are printed in the "operator call/service call error record" area in EEPROM information
Print
Buttons valid when an operator call error occurs:
1. ON/OFF button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically
be cleared when the cause of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop/Reset button: To cancel the job at error occurrence, and to clear the error.
Operator Call Error (Alarm LED Blinking in Orange)
Error
Error
code
U No. Message on the LCD Solution
No paper in the rear
tray.
[1000] --- LOAD PAPER
SET PAPER AND PRESS
[OK].
Set the paper in the rear tray,
and press the OK button.
Front door is closed. [1250] --- OPEN PAPER OUT TRAY Open the paper output tray.
Paper jam. [1300] --- PAPER JAMMED
CLEAR PAPER JAM AND
PRESS [OK].
Remove the jammed paper, and
press the OK button.
Ink cartridge not
installed, or not
properly installed.
[1401] U051 CHECK INK
U051
Install the ink cartridge properly.
Ink cartridge
temperature sensor
error.
[1403] U052 COOLING HEAD… Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Non-supported ink
cartridge is installed.
[1485] U059 CHECK INK
U059
A non-supported ink cartridge is
installed. Install the supported
ink cartridge.
Ink cartridge in a
wrong position.
[1680] U076 CHECK INK
U076
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Multiple ink
cartridges of the
same color installed.
[1681] U075 CHECK INK
U075
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Ink cartridge
hardware error
[1682] U150 CHECK INK
U150
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Ink cartridge not
recognized.
[1684] U140
CHECK INK
U140
A non-supported ink cartridge is
installed. Install the supported
ink cartridge.
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