Canon TR7660 - Printing Problems

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Printing Problems

Printer Does Not Print

Ink Does Not Come Out

Printer Does Not Pick up or Feed the Paper/"No Paper" Error

Printout Results Are Unsatisfactory

463

Main Page

Table of Contents2
Using Online Manual11
Symbols Used in this Document12
Touch-Enabled Device Users (Windows)13
Trademarks and Licenses14
Network32
Restrictions34
Network Connection Tips36
Default Network Settings37
Detect same Printer Name39
Connects to Another Computer Via Lan/Changes from USB to LAN Connection40
Printing Network Settings41
Reconfiguration Method of Wi-Fi Connection46
Connecting with Wireless Direct47
IJ Network Device Setup Utility (Windows)51
IJ Network Device Setup Utility52
Starting up IJ Network Device Setup Utility53
Diagnosing and Repairing Network Settings54
Performing/Changing Network Settings55
Canon IJ Network Device Setup Utility Screen56
Performing Network Settings60
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings61
Performing/Changing Wi-Fi Settings64
Assigning Printer Information69
List of Models Which Does Not Support Diagnosis and Repair Function70
List of Models Which Does Not Support Ipv6 Configuration Via USB Connection71
Handling Paper, Originals, Ink Tanks, Etc73
Loading Paper74
Paper Sources75
Loading Plain Paper / Photo Paper in Rear Tray76
Loading Plain Paper in Cassette81
Loading Envelopes in Rear Tray87
Loading Originals92
Where to Load Originals93
Loading Originals on Platen94
Loading Documents in the ADF (Auto Document Feeder)96
Loading Based on Use98
Supported Originals101
Replacing Ink Tanks103
Replacing Ink Tanks104
Checking Ink Status on the Touch Screen109
Ink Tips110
If Printing Is Faint or Uneven111
Maintenance Procedure112
Printing the Nozzle Check Pattern115
Examining the Nozzle Check Pattern116
Cleaning the Print Head118
Deep Print Head Cleaning120
Aligning the Print Head122
Cleaning125
Cleaning Paper Feed Rollers126
Cleaning Inside the Printer (Bottom Plate Cleaning)128
Overview131
Safety132
Safety Precautions133
Regulatory Information136
Weee (Eu&Eea)137
Handling Precautions138
Legal Restrictions on Scanning/Copying139
Printer Handling Precautions140
Transporting Your Printer141
When Repairing, Lending, or Disposing of the Printer142
Keeping Print Quality High143
Main Components and Their Use144
Main Components145
Front View146
Rear View149
Inside View150
Operation Panel151
Power Supply152
Checking that Power Is on153
Turning the Printer on and off154
Checking the Power Plug/Power Cord156
Unplugging the Printer157
Using Touch Screen158
Changing Settings162
Changing Printer Settings from Your Computer (Windows)163
Changing the Print Options164
Registering a Frequently Used Printing Profile165
Setting the Ink to be Used167
Managing the Printer Power168
Changing the Printer Operation Mode170
Changing Settings from Operation Panel172
Changing Settings from Operation Panel173
Setting Items on Operation Panel175
FAX Settings176
Print Settings180
LAN Settings181
Other Printer Settings186
Language Selection188
Firmware Update189
Reset Setting190
Feed Settings191
Web Service Setup192
ECO Settings193
Quiet Setting195
System Information197
Specifications198
Information about Paper202
Supported Media Types203
Paper Load Limit206
Unsupported Media Types208
Handling Paper209
Before Printing on Art Paper210
Printing212
Printing from Computer213
Printing from Application Software (Windows Printer Driver)214
Basic Printing Setup215
Paper Settings on the Printer Driver and the Printer (Media Type)219
Paper Settings on the Printer Driver and the Printer (Paper Size)221
Various Printing Methods223
Setting a Page Size and Orientation224
Setting the Number of Copies and Printing Order225
Perform Borderless Printing227
Scaled Printing230
Page Layout Printing232
Duplex Printing234
Setting up Envelope Printing238
Printing on Postcards240
Overview of the Printer Driver242
Canon IJ Printer Driver243
Opening Printer Driver's Setup Screen244
Canon IJ Status Monitor245
Checking Ink Status from Your Computer247
Instructions for Use (Printer Driver)248
Printer Driver Description250
Quick Setup Tab Description251
Main Tab Description258
Page Setup Tab Description264
Maintenance Tab Description277
Canon IJ Status Monitor Description279
Installing the MP Drivers282
Printing Using Canon Application Software283
Printing from Smartphone/Tablet284
Paper Settings285
Copying289
Making Copies290
Setting Items for Copying293
Scanning296
Scanning from Computer (Windows)297
Scanning According to Item Type or Purpose (IJ Scan Utility)298
IJ Scan Utility Features299
Scanning Easily (Auto Scan)301
Scanning Documents and Photos302
Creating/Editing PDF Files303
Scanning Using Application Software (Scangear)306
What Is Scangear (Scanner Driver)307
Starting Scangear (Scanner Driver)309
Scanning in Basic Mode310
Scangear (Scanner Driver) Screens313
Basic Mode Tab314
Advanced Mode Tab322
General Notes (Scanner Driver)328
Scanning Tips330
Positioning Originals (Scanning from Computer)331
Network Scan Settings334
Faxing338
Preparing for Faxing339
Connecting Telephone Line340
Setting Telephone Line Type344
Setting Receive Mode347
Setting Sender Information352
Registering Recipients359
Registering Recipients Using Operation Panel of Printer360
Registering Fax/Telephone Number of Recipients361
Registering Recipients in Group Dial365
Changing Registered Information369
Deleting Registered Information371
Printing List of Registered Destinations372
Registering Recipients Using Speed Dial Utility2 (Windows)373
Starting up Speed Dial Utility2374
Speed Dial Utility2 Dialog Box375
Saving Registered Telephone Directory on Printer to Your Computer377
Registering a Fax/Telephone Number Using Speed Dial Utility2378
Changing a Fax/Telephone Number Using Speed Dial Utility2380
Deleting a Fax/Telephone Number Using Speed Dial Utility2382
Changing Sender Information Using Speed Dial Utility2383
Registering/Changing Rejected Number Using Speed Dial Utility2384
Registering Telephone Directory Has Been Saved on Your Computer to Printer385
Sending Faxes Using Operation Panel of Printer386
Sending Faxes by Entering Fax/Telephone Number387
Resending Faxes (Redialing Busy Number)391
Setting Items for Sending Faxes393
Sending Faxes from Computer (Windows)395
Sending a FAX (Fax Driver)396
Creating an Address Book (Fax Driver)399
Edit or Remove a Recipient from an Address Book (Fax Driver)403
Search for a Recipient in an Address Book (Fax Driver)406
Cannot Send Faxes from Computer408
How to Open the Setting Screen of the Fax Driver410
General Notes (Fax Driver)412
Receiving Faxes413
Receiving Faxes414
Changing Paper Settings419
Memory Reception421
Other Useful Fax Functions423
Document Stored in Printer's Memory424
Printing Document in Printer's Memory425
Deleting Document in Printer's Memory427
Frequently Asked Questions429
Network Settings and Common Problems432
Network Communication Problems434
Cannot Find Printer on Network435
Cannot Find Printer During Setup436
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB)439
Cannot Find Printer While Using Wi-Fi441
Network Connection Problems443
Printer Suddenly Stopped Working for some Reason444
Network Key (Password) Unknown449
Printer Cannot be Used after Replacing Wireless Router or Changed Router Settings451
Other Network Problems453
Checking Network Information454
Restoring to Factory Defaults457
Problems While Printing/Scanning from Smartphone/Tablet458
Cannot Print/Scan from Smartphone/Tablet459
Printing Problems463
Printer Does Not Print464
Ink Does Not Come out467
Printer Does Not Pick up or Feed the Paper/"No Paper" Error469
Printout Results Are Unsatisfactory472
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines474
Lines Are Misaligned/Distorted478
Paper Is Smudged / Printed Surface Is Scratched479
Vertical Line Next to Image483
Scanning Problems (Windows)484
Scanning Problems485
Scanner Does Not Work486
Scangear (Scanner Driver) Does Not Start487
Faxing Problems488
Problems Sending Faxes489
Cannot Send a Fax490
Errors Often Occur When Send a Fax492
Problems Receiving Faxes493
Cannot Print a Fax/"Fax Received. Saved in Memory." Appears494
Telephone Problems495
Cannot Dial496
Telephone Disconnects During a Call497
Poor Quality Fax Received498
Mechanical Problems499
Printer Does Not Turn on500
Printer Turns off Unexpectedly or Repeatedly501
USB Connection Problems503
Cannot Communicate with Printer Via USB504
Wrong Language Appears in Touch Screen505
Installation and Download Problems506
Failed to MP Drivers Installation (Windows)507
Updating MP Drivers in Network Environment (Windows)508
Errors and Messages509
When Error Occurred510
Message (Support Code) Appears512
List of Support Code for Error515
What to Do When Paper Is Jammed517
Paper Is Jammed Inside Printer525
Removing Jammed Paper from Rear Side528

Canon TR7660 - Printing Problems

Table of Contents

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