Troubleshooting
For Best Performance
• Keep machine and all accessories clean and in good operating condition.
• Change vacuum bags when they are 2/3 full to maintain optimum cleaning efficiency.
• Change filters when dirt is visible on them or every six months if someone in your home suffers from
allergies. Otherwise, once a year should do for replacing the filters.
• Always use genuine bags, filters and parts, as use of other products may result in poor cleaning or
filtration performance. Carpet Pro filtration products are designed for maximum performance.
• Store machine carefully in dry area.
• For optimum cleaning performance and safety, follow your owner’s manual.
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
Vacuum won’t turn on
• Power cord not firmly
plugged in
• Plug unit in firmly
• Blown fuse or tripped
breaker
• Check house fuse or
breaker. Replace fuse /
reset breaker
• Needs service • Take to a Carpet Pro
Service Center
Vacuum won’t pick up
or low suction
• Vacuum bag full • Install new bag
• Clogged filter • Install new filter
• Hose clogged • Remove obstacle
Dust escaping from
vacuum
• Bag compartment cover
not installed properly
• Reinsert the cover and
secure latch
• Filter not installed
correctly
• Review filter installation
(page 7)
• Vacuum bag not installed
correctly
• Review bag installation
(page 6)
All other service should be performed at a Carpet Pro service center.
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