Warranty
31
Wa t e r- t o - W a t e r ( 5 0 Y E R ) S e r i e s - P u r o n
®
R e v. : 1 J u l y, 2 0 1 0
CARRIER CORPORATION
LIMITED EXPRESS WARRANTY/LIMITATION OF REMEDIES AND LIABILITY FOR RESIDENTIAL
GEOTHERMAL PRODUCTS WITH LABOR ALLOWANCE
It is expressly understood that unless a statement is specically identied as a warranty, statements made by Carrier Corporation, a Delaware corporation, (“Carrier”) or its representatives, relating to Carrier’s products, whether oral, written or contained in any sales literature,
catalog or agreement, are not express warranties and do not form a part of the basis of the bargain, but are merely Carrier’s opinion or commendation of Carrier’s products. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THERE IS NO EXPRESS WARRANTY
AS TO ANY OF CARRIER’S PRODUCTS. CARRIER MAKES NO WARRANTY AGAINST LATENT DEFECTS. CARRIER MAKES NO WARRANTY OF MERCHANTABILITY OF THE GOODS OR OF THE FITNESS OF THE GOODS FOR ANY
PARTICULAR PURPOSE.
GRANT OF LIMITED EXPRESS WARRANTY
Carrier warrants its residential geothermal products, purchased and retained in the United States of America and Canada, to be free from defects in material and workmanship under normal use and maintenance as follows: (1) Residential geothermal air conditioning, heating and/
or heat pumps with model numbers beginning with 50Y that are built or sold by Carrier (“Carrier Geothermal Units”) for ten (10) years from the Warranty Inception Date (as dened below); (2) Auxiliary electric heaters and geothermal pumping modules built or sold by Carrier,
when installed with Carrier Geothermal Units, for ten (10) years from the Warranty Inception Date (as dened below); (3) Sealed refrigerant circuit components of Carrier Geothermal Units (which components only include the compressor, refrigerant to air/water heat exchangers,
reversing valve body and refrigerant metering device) for ten (10) years from the Warranty Inception Date (as dened below); and (4) Other accessories and parts built or sold by Carrier, when installed with Carrier Geothermal Units, for one (1) year from the date of shipment
from Carrier. The “Warranty Inception Date” shall be the date of original unit installation, or six (6) months from date of unit shipment from Carrier, whichever comes rst.
To make a claim under this warranty, parts must be returned to Carrier in Oklahoma City, Oklahoma, freight prepaid, no later than ninety (90) days after the date of the failure of the part; if Carrier determines the part to be defective and within Carrier’s Limited Express Warranty,
Carrier shall, when such part has been either replaced or repaired, return such to a factory recognized distributor, dealer or service organization, F.O.B. Carrier, Oklahoma City, Oklahoma, freight prepaid. The warranty on any part repaired or replaced under warranty expires at the
end of the original warranty period.
This Limited Express Warranty shall cover the labor incurred by Carrier authorized service personnel in connection with the installation of a new or repaired warranty part that is covered by this Limited Express Warranty only to the extent specically set forth in the then existing
labor allowance schedule provided by Carrier’s Warranty Department and only as follows: (1) Carrier Geothermal Units for two (2) years from the Warranty Inception Date; (2) Auxiliary electric heaters and geothermal pumping modules built or sold by Carrier, when installed
with Carrier Geothermal Units, for two (2) years from the Warranty Inception Date; and (3) Sealed refrigerant circuit components of Carrier Geothermal Units (which components only include the compressor, refrigerant to air/water heat exchangers, reversing valve body and
refrigerant metering device) for ve (5) years from the Warranty Inception Date. Actual Labor costs are not covered by this Limited Express Warranty to the extent they exceed the amount allowed under said allowance schedule, they are not specically provided for in said
allowance schedule, they are not the result of work performed by Carrier authorized service personnel, they are incurred in connection with a part not covered by this Limited Express Warranty, or they are incurred more than the time periods set forth in this paragraph after the
Warranty Inception Date.
This warranty does not cover and does not apply to: (1) Air lters, fuses, refrigerant, uids, oil; (2) Products relocated after initial installation; (3) Any portion or component of any system that is not supplied by Carrier, regardless of the cause of the failure of such portion
or component; (4) Products on which the unit identication tags or labels have been removed or defaced; (5) Products on which payment to Carrier, or to the owner’s seller or installing contractor, is in default; (6) Products subjected to improper or inadequate installation,
maintenance, repair, wiring or voltage conditions; (7) Products subjected to accident, misuse, negligence, abuse, re, ood, lightning, unauthorized alteration, misapplication, contaminated or corrosive air or liquid supply, operation at abnormal air or liquid temperatures or ow
rates, or opening of the refrigerant circuit by unqualied personnel; (8) Mold, fungus or bacteria damages; (9) Corrosion or abrasion of the product; (10) Products supplied by others; (11) Products which have been operated in a manner contrary to Carrier’s printed instructions;
(12) Products which have insufcient performance as a result of improper system design or improper application, installation, or use of Carrier’s products; or (13) Electricity or fuel costs, or any increases or unrealized savings in same, for any reason whatsoever.
This Limited Express Warranty provides the limited labor allowance coverage set forth above. Otherwise, Carrier is not responsible for: (1) The costs of any uids, refrigerant or system components supplied by others, or associated labor to repair or replace the same, which is
incurred as a result of a defective part covered by Carrier’s Limited Express Warranty; (2) The costs of labor, refrigerant, materials or service incurred in diagnosis and removal of the defective part, or in obtaining and replacing the new or repaired part; (3) Transportation costs of
the defective part from the installation site to Carrier, or of the return of that part if not covered by Carrier’s Limited Express Warranty; or (4) The costs of normal maintenance.
This Limited Express Warranty applies to Carrier residential geothermal products ordered from Carrier on or after July 1, 2010 (This would generally include Carrier Geothermal Units with serial numbers beginning with “2710V” and later), and is not retroactive to any products
ordered from Carrier prior to July 1, 2010 (this would generally include Carrier Geothermal Units with serial numbers beginning with “2610V” and earlier). If you are unsure if this Limited Express Warranty applies to the product you have purchased, contact Carrier at the phone
number or address below.
Limitation: This Limited Express Warranty is given in lieu of all other warranties. If, notwithstanding the disclaimers contained herein, it is determined that other warranties exist, any such express warranty, including without limitation any express warranties or any implied
warranties of tness for particular purpose and merchantability, shall be limited to the duration of the Limited Express Warranty.
LIMITATION OF REMEDIES
In the event of a breach of the Limited Express Warranty, Carrier will only be obligated at Carrier’s option to repair the failed part or unit, or to furnish a new or rebuilt part or unit in exchange for the part or unit which has failed. If after written notice to Carrier’s factory in
Oklahoma City, Oklahoma of each defect, malfunction or other failure, and a reasonable number of attempts by Carrier to correct the defect, malfunction or other failure, and the remedy fails of its essential purpose, Carrier shall refund the purchase price paid to Carrier in
exchange for the return of the sold good(s). Said refund shall be the maximum liability of Carrier. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY OF THE BUYER OR PURCHASER AGAINST CARRIER FOR BREACH OF CONTRACT, FOR THE
BREACH OF ANY WARRANTY OR FOR CARRIER’S NEGLIGENCE OR IN STRICT LIABILITY.
LIMITATION OF LIABILITY
Carrier shall have no liability for any damages if Carrier’s performance is delayed for any reason or is prevented to any extent by any event such as, but not limited to: any war, civil unrest, government restrictions or restraints, strikes, or work stoppages, re, ood, accident,
shortages of transportation, fuel, material, or labor, acts of God or any other reason beyond the sole control of Carrier. CARRIER EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE IN CONTRACT, FOR
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, OR IN TORT, WHETHER FOR CARRIER’S NEGLIGENCE OR AS STRICT LIABILITY.
OBTAINING WARRANTY PERFORMANCE
Normally, the dealer or service organization who installed the products will provide warranty performance for the owner. Should the installer be unavailable, contact any Carrier recognized distributor, dealer or service organization. If assistance is required in obtaining warranty
performance, write or call:
Customer Service • 7300 SW 44th Street • Oklahoma City, Oklahoma 73179 • (405) 745-2920
NOTE: Some states or Canadian provinces do not allow limitations on how long an implied warranty lasts, or the limitation or exclusions of consequential or incidental damages, so the foregoing exclusions and limitations may not apply to you. This warranty gives you specic
legal rights, and you may also have other rights which vary from state to state and from Canadian province to Canadian province.
Please refer to the Carrier Installation, Operation and Maintenance Manual for operating and maintenance instructions. Rev.: 6/10
Part No.: CA234
®�
To Next Page
Loading...
