Carrier CDG-105E - Troubleshooting Tips

TROUBLESHOOTING TIPS
Before calling for service, review the chart below rst yourself.
Problem What to check
Unit does not start
● Make sure the dehumidier s plug is pushed
completely into the outlet.
● Check the house fuse/circuit breaker box.
● Dehumidier has reached its preset level or bucket
is full.
● Water bucket is not in the proper position.
Dehumidier does not dry
the air as it should
● Did not allow enough time to remove the moisture.
● Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidier.
● The humidity control may not be set low enough.
● Check that all doors, windows and other openings
are securely closed.
● Room temperature is too low, below 5 °C(41 °F).
● There is a kerosene heater or something giving off
water vapor in the room.
The unit makes a loud
noise when operating
● The air lter is clogged.
● The unit is tilted instead of upright as it should be.
● The oor surface is not level.
Frost appears on the
coils
● This is normal. The dehumidier has Auto defrost
feature.
Water on oor
● Hose to connector or hose connection may be
loose.
● Intend to use the bucket to collect water, but the
back drain plug is removed.
ES, AS, E1, E3, P1 or P2
appear in the display
● These are error codes and protection codes. See
the CONTROL PADS ON THE DEHUMIDIFIER
section.
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