Carrier TSTATCCEWF-01

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CONNECTED COMFORT

IS JUST THREE STEPS AWAY

To extend your Carrier Smart Thermostat’s two-year limited warranty

to a full ﬁve years of limited warranty protection, you are required to:

4 Connect your thermostat to your Wi-Fi® network

4 Accept the terms and conditions to allow your dealer to view

your system status information

4 Register your thermostat at productregistration.Carrier.com

BEFORE YOU START:

Make sure your Wi-Fi has a

dedicated 2.4 GHz network

with a unique name.

Download and install the

Carrier Home app from

Google Play or the App Store

on your smart device.

Find the mobile onboarding QR code

on the hang tag on the front of your

thermostat, back of your themostat or

the front cover of the installation manual.

TO CONNECT YOUR SMART THERMOSTAT TO YOUR WI-FI:

A. Open the Carrier Home app on your smart device. If this is your ﬁrst time using the app, create an account, then follow

the prompts to add your home location.

CONNECT to Wi-Fi

2.4 GHz

C. Read the setup requirements

screens, then establish

a Bluetooth® connection

between your smart device

and the thermostat, using

the QR code. Select Scan

QR code and scan your

thermostat’s QR code.

NOTE: If you can’t ﬁnd your

QR code, simply tap

the I don’t have a QR

Code link to continue.

B. When prompted to add a device,

select Smart Thermostat, then

hit the Add selected device

button.

Installation Instructions

Designed in the USA.

NOTE: Read the entire instruction manual

before starting the installation.

WARNING: Contains strong magnets; can

be harmful to pacemaker wearers. Magnets are

permanently installed; swallowing risk if removed.

TSTATCCEWF-01

Carrier Smart

Thermostat

TSTATCCEWF-01 Manual.indd 1TSTATCCEWF-01 Manual.indd 1 3/26/24 2:23 PM3/26/24 2:23 PM

CONTRACTORS

1. Open the Carrier Service

Technician app

2. Select Connect to Equipment

and then Smart Therm ostat

3. Follow the guided thermostat

configuration instructions

HOMEOWNERS

1. Download the Carr ier Home app

and create an acc ount

2. Select Add Device and then

Smart Thermostat

3. Follow the guided

setup instructions

to connect to you r

Wi-Fi net work

LET’S CONNEC T

(IN 3 EASY STEPS)

LEAVE ATTACHED FOR H OMEOWNER

CMY

E525198

Room Thermostat

24Vac Class 2

Model: TSTATXXXXX-01

S/N: XXXXXXXXXXXX

P/N: J1TH024XXX-XXXXX

XXXXXXX

FCC ID: MG3-J1TH024

IC: 2574A-J1TH024

Made in Vietnam

Designed in USA

Smart Home

Mobile

Onboarding

Pat. https://www.corporate.carrier.com/patents/

SCAN the

QR Code

Need help?

Do you have a question about the Carrier TSTATCCEWF-01 and is the answer not in the manual?

This document outlines a three-step process for connecting and registering a Carrier Smart Thermostat to extend its warranty from two to five years. The process involves connecting the thermostat to Wi-Fi, granting dealer permissions, and registering the product online.

Function Description:

The Carrier Smart Thermostat is a device designed to provide smart and connected comfort control for residential heating, ventilation, and air conditioning (HVAC) systems. It allows users to manage their home's climate from anywhere via a smart device application. The thermostat integrates with a Wi-Fi network, enabling remote access and control, as well as providing system status information to a designated dealer. The primary goal of the outlined process is to ensure the thermostat is properly set up for remote functionality and to activate an extended warranty period.

Important Technical Specifications:

Connectivity: The thermostat connects to a Wi-Fi® network, specifically requiring a dedicated 2.4 GHz network with a unique name. This ensures compatibility with common home network setups and provides a stable connection for remote control.
Application Compatibility: The Carrier Home app is available for download on both the Apple App Store and Google Play, making it accessible to a wide range of smartphone and tablet users.
Bluetooth® Connection: Initial setup involves establishing a Bluetooth® connection between the smart device and the thermostat for configuration purposes. This local connection facilitates the transfer of Wi-Fi credentials and other settings.
Warranty: The standard limited warranty is two years, which can be extended to five years upon completion of the outlined connection and registration steps. This extended warranty provides enhanced protection for the device.
QR Code Integration: The setup process heavily relies on QR codes for device identification and initial configuration, streamlining the pairing process between the thermostat and the app. These QR codes can be found on a hang tag, the back of the thermostat, or the front cover of the installation manual.

Usage Features:

Remote Control: Once connected to Wi-Fi, users can control their thermostat from anywhere using the Carrier Home app on their smart device. This includes adjusting temperature, setting schedules, and monitoring system status.
Device Naming: Users are prompted to give their thermostat a unique name (e.g., "My Room"), which helps in identifying and managing multiple devices within the app, particularly useful in homes with multiple thermostats.
Dealer Access and Notifications: The system allows users to grant their dealer permission to view system status information, schedules, and configurations. Dealers can also be permitted to modify system configurations and reminders. Users can opt-in for notifications regarding critical alerts, maintenance alerts, and system offline status (if offline for 24 hours). This feature enables proactive maintenance and support from the dealer.
Intuitive App Interface: The Carrier Home app guides users through the setup process with clear prompts and screens, such as "Select Device Type" (Smart Thermostat, HVAC Wall Control, Air Purifier, Air Monitor) and "Bluetooth Connection" instructions.
QR Code Scanning: The app facilitates easy device pairing by allowing users to scan a QR code found on the thermostat or its documentation. An alternative option is provided for users who cannot locate their QR code.

Maintenance Features:

Warranty Extension: The primary maintenance-related feature highlighted is the ability to extend the product's limited warranty from two to five years by completing the Wi-Fi connection and online registration. This provides long-term peace of mind regarding potential hardware issues.
Dealer Monitoring: By granting dealer permissions, users enable their HVAC professional to remotely monitor the system's status. This can lead to more efficient troubleshooting, proactive maintenance scheduling, and potentially prevent major system failures.
System Status Information: The ability for dealers to view system status information, schedules, and configurations allows for remote diagnostics and support, reducing the need for on-site visits for minor issues.
Notifications: Users can receive critical alerts and maintenance alerts directly through the app, ensuring they are informed about potential issues or scheduled maintenance needs. Notifications for system offline status (after 24 hours) also help in quickly identifying connectivity problems.
Online Registration Portal: The product registration is done via a dedicated online portal (productregistration.carrier.com), which likely serves as a central hub for warranty management and access to product support resources. Users will need the model and serial number of their thermostat for registration.