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9. TROUBLE SHOOTING
Before assuming malfunction and contacting your service provider when experiencing operational
problems, be sure to check the following information as well as the troubleshooting section of the
Pocket
PC User’s Guid
e first.
Response to screen tap is exceedingly slow.
Possible Cause
Available memory is very low.
Recommended Action
Reset the unit.
If resetting the unit does not correct the
problem, perform a full reset (which deletes
memory contents).
Operation is disabled when the AC adapter is connected.
Possible Cause
Main battery is weak.
The unit is not mounted on the cradle
correctly.
Recommended Action
Charge the battery pack.
Mount the unit on the cradle correctly.
Nothing happens when the [Power] button is pressed.
Possible Cause
Main battery is weak.
Internal malfunction
Recommended Action
Charge the battery pack.
Reset the unit.
If resetting the unit does not correct the problem,
perform a full reset (memory initialize).
Replacing the main battery caused malfunction.
Possible Cause
Main battery is not loaded correctly.
Recommended Action
Remove and then reload the main
battery.
Rechargeable battery pack life is very short after each charge.
Possible Cause
Battery pack is damaged or has reached
the end of its service life.
Recommended Action
Purchase a new battery pack.