Casit EQ2009 - Troubleshooting

Page 13 of 14 EQ2009 R 1.6 1.8 Rev. 02 del 2/05/2011
14) MOTOR WITH ENCODER( DIP1 of S4 in ON) + LIMITS SWITCH ON MOTOR PHASES( DIP 2 di S4 in ON).
Always connected the limits switches to 20,21,22,23,24 of M9. Exceptionally it is possible to connect the limit switches on
the motor phases, to connect: put Dip 2 of S4 in ON, Dip3 di S4 in OFF(during the last 6 sec. of the stroke, the working of
encoder/reverse it stops the gate without reverse) and made short-circuits on 20,21,22,23,24 of M9. Warning: with test-triac
OFF(Dip 2 of S4 in ON),use all security (photocells, safety edges) as is possible.
TROUBLESHOOTING
PROBLEM
PROBABLE CAUSE
SOLUTIONS
Giving a command with the
radiotransmitter or with the key-
switch, the gate does not open.or
not clos
230 volt mains voltage absent
Check master switch
Emergency STOP present
Check for any STOP commands
connected to the 25 input.
There is no jumper between the 25 input and
the common.
If not used, check if there is a jumper on
the 25 input.
One of the fuses is burnt out.
Replace the fuse with one of the same
value.
Motor power cable not connected or faulty.
Check the connection of the cable in the
terminal board or replace it.
The flashing led L2 or L3 points out the
condition of triac TH1 (pilot motor 1) or TH2
(pilot motor 2) in damage.
Remove current to the plant for any
second and subsequently fit the control
panel EQ2009
The automation performs only the
manoeuvre of opening or closing
The photocell, if present, is obstructed or not
functioning.
Check, clean the photocell or remove
the obstacle.
The photocell is missing and there is no
jumper between the 18 19 input and the
common.
Check the accessory connections and the
presence of the “jumper”.
The safety edge is missing or the bridge is
not present among the entry 15 and 16 and
the commune.
Verify the connections accessories or the
presence of the "bridge."
The bridge is missing among the input 37-38
Verify the presence of the "bridge."
The motors limit switches are missing of is
not present the bridge among the input 20, 21,
23, 24 and the commune.
Verify the limit switches of the motor or
the presence of the "bridge."
A key selector NC contact has been used
instead of an NO contact to connect to the 26
input
Check the connections.
The operator functions by wire but
not with the radiotransmitter.
The radiotransmitter has not been memorised
or is broken or the battery is flat.
Check/change the battery.
Carry out the radiotransmitter
acknowledgement procedure.
The electrical limit switch activates
but the motor does not stop.
The opening and closing limit switches have
been exchanged.
An NO contact has been used instead of an
NC.
Check the connections.
The gate moves then stops, both in
opening and closing.
The motor force is insufficient and/or the
trigger threshold of the REVERSE is too low.
Check if the leaves are in axis, lubricate
if necessary.
Increase the trigger threshold by turning
the P2 P3 trimmer clockwise.
If it is not sufficient, increase the P1
trimmer clockwise and reprogram.
When commanded, the motor
starts but the gate does not move.
There is an obstacle in front of the gate; the
hinges are blocked; a motor fixing bracket
has detached.
Remove any obstacles from the gate;
restore the hinges, replace or lubricate
them.
Fix the motor fixing bracket.
N.B.: If the problem persists, contact your supplier or the installer.
WARNING: Before sending a radiotransmitter to be repaired, check that the batteries are flat.
50% of all radiotransmitters that return for servicing only have flat batteries.