Moving money forward
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1.7 Warranty
1.8 Contact information
Warranty registration:
To activate your warranty in the US, please register your product on line by
visiting www.cassidausa.com/warranty-registration.
The Quattro is warrantied for a period of one year from the date of purchase. In most cases, a unit
malfunction can easily be resolved by cleaning the unit. Please refer to the Troubleshooting and
Cleaning Procedure sections for guidelines.
Non-warranty service:
Cassida can perform maintenance and cleaning for an extra fee. For a non-warranty repair/
maintenance quote, contact Cassida Technical Support at www.cassidausa.com/support
Shipping:
The warranty does not cover the cost of shipping to or from Cassida’s Technical Service Center.
Technical Support Contact Information:
Email: support@cassidausa.com
Tel: (888) 800-0303
Please have the following information with you before contacting Cassida Technical
Service Center:
• Product Model: Located on the bottom of the machine.
• Serial Number: Located on the bottom of the machine.
• Nature of the Problem: What happened, and when did it happen?
Did the machine display an error message?
• Steps Taken: Steps already taken to resolve the problem, and the results (if any).
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