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CCL COX-432S - User Manual

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Operating & Programming Manual
PBX Model: COX-308S / 416S / 432S
We extend a warm welcome to you on becoming a part of the Copper Connections family.
Our service support Engineers shall be working hard through our channel partners to ensure your satisfaction
with the product and after sales services.
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. Contents .
Introduction
Installation
Terminologies Used
Programming the PBX
Allowed Table
Auto Call Back
Auto Call Disconnection
Auto Attendant Operations
Auto Attendant Mode settings
Auto Attendant Message Modes
Auto Attendant Voice message of 8 Secs
Auto Attendant Voice message of 20 Secs
Auto Attendant - Playing a Company message while the call is ringing on an extension
Barge-In
Boss Secretary Call
Call Forward
Call Pick-Up
Call Parking
Checking Extension Number + PBX Version
CLI (Calling Line Identification)
CLI Transferable / Internal CLI
CLI Digits addition
CLI Receiving Mode (DTMF / FSK / Auto)
CLI Transmitting Mode (DTMF / FSK)
Cold Start
Conference with 1 Junction & 1 Ext
Conference with 2 Junctions
Day / Night Mode
Denied Table A
Denied Table B
Do Not Disturb (DND)
Door Phone
Door Lock
Emergency Call
Extension to Extension call
Flash Time setting
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Summary

Installation

Programming the PBX

Allowed Table

Defines numbers allowed for extensions with L=0, specifying procedure and clearing.

Auto Call Back

Procedure to get a callback when junction lines or extensions are busy.

Auto Call Disconnection

Programs extensions to disconnect outgoing junction calls after a set time.

Auto Attendant Operations

Describes how the PBX handles incoming calls in Auto Attendant mode.

Auto Attendant Mode settings

Configures Junction lines to operate in Auto Attendant mode.

Auto Attendant Message Modes

Explains the two voice message modes for Auto Attendant.

Auto Attendant Voice message of 8 Secs

Details recording and setting 8-sec Welcome, Busy, and No Answer messages.

Auto Attendant Voice message of 20 Secs

Details recording and setting 20-sec Welcome messages.

Auto Attendant - Playing a Company message while the call is ringing on an extension

Plays company messages instead of ringback tone during incoming calls.

Barge-In

Allows extensions to listen to or talk on other extension or junction calls.

Boss Secretary Call

Enables call forwarding from a Boss extension to their Secretary.

Call Forward

Covers call forwarding features like 'Call Forward Always' and its programming.

Call Pick-Up

Provides codes to pick up calls ringing on other extensions.

Call Parking

Procedures for parking junction calls and retrieving them.

Junction Access Control

Programs extension access rights to specific junction lines.

Junction Dialing Controls

Controls dialing capabilities for extensions, including allowed/denied numbers.

Junction Call Hold + Transfer + Making multiple calls

Procedures for transferring calls and handling multiple call scenarios.

Password

Explains how to change the PBX programming password.

Resetting the PBX programming

Resets PBX programming to default values, with exceptions.

Troubleshooting

Common Issues and Solutions

Describes common problems like no ring or no dial tone and their solutions.

CCL COX-432S Specifications

General IconGeneral
BrandCCL
ModelCOX-432S
CategoryPBX
LanguageEnglish

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