How to fix cecotec CONGA 2499 ULTRA GENESIS Vacuum Cleaner not returning to base?
If your Cecotec Vacuum Cleaner isn't returning to the charging base, try removing any objects within 1 meter to the left and right of the base, and 2 meters in front of it. Also, ensure that you clean the charging terminals.
Why is cecotec CONGA 2499 ULTRA GENESIS suction power so low?
If your Cecotec Vacuum Cleaner has very low suction power, try the following: * Check for any blockages obstructing the air inlet. * Empty the dust tank. * Clean the filters using a vacuum cleaner or a self-cleaning brush. * If the filters are wet, dry them naturally and ensure they are completely dry before reuse.
What to do if cecotec Vacuum Cleaner suddenly stops?
If your Cecotec Vacuum Cleaner suddenly stops working, check if it's trapped or stuck. Also, verify the battery level. If the problem continues, turn the robot off and on again. If the issue persists, press the RESET button.
Why cecotec Vacuum Cleaner is not charging?
If your Cecotec Vacuum Cleaner isn't charging, first check if the charging base indicators are on. Clean the charging terminals with a clean, dry cloth. Verify if the robot beeps upon reaching the charging base.
Cecotec Vacuum Cleaner won't turn on, how to fix?
If your Cecotec Vacuum Cleaner does not activate, ensure the battery is fully charged. If it still doesn't turn on, reset the vacuum cleaner by pressing the RESET button.
Why cecotec Vacuum Cleaner movements are unusual?
If the Cecotec Vacuum Cleaner's movements or route are unusual, try carefully cleaning the sensors with a clean, dry cloth. Then, restart the robot vacuum cleaner.
How to fix cecotec CONGA 2499 ULTRA GENESIS Vacuum Cleaner main brush not spinning?
If the main brush on your Cecotec Vacuum Cleaner isn't spinning, try cleaning it. Also, check to ensure it's installed correctly.
What to do if cecotec CONGA 2499 ULTRA GENESIS main-brush fault?
If you are experiencing a main-brush fault with your Cecotec Vacuum Cleaner, check if the main brush is blocked or tangled and clean it.
How to troubleshoot cecotec CONGA 2499 ULTRA GENESIS driving-wheel fault?
If you're encountering a driving-wheel fault with your Cecotec Vacuum Cleaner, check if the driving wheel is blocked.
How to fix cecotec CONGA 2499 ULTRA GENESIS side brush error?
If your Cecotec Vacuum Cleaner displays a side brush error, check if the side brushes are blocked and clean them.
General| Model | Conga 2499 Ultra Genesis |
|---|---|
| Water Tank | Yes |
| App Control | Yes |
| Auto Recharge | Yes |
| Mopping Function | Yes |
| Virtual Map | Yes |
| Battery Life | 110 minutes |
| Dust Capacity | 270 ml |
| Dustbin Capacity | 270 ml |
| Connectivity | Wi-Fi |
| Voice Control | Yes (Alexa, Google Assistant) |
| Virtual Walls | Yes |
| Modes | Auto, Edge |
| Runtime | 110 minutes |
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