TROUBLE-SHOOTING GUIDE
SYMPTOM POSSIBLE CAUSES REMEDY
Door will not operate
Mains power not turned on
Door is obstructed
Turn on mains power
Remove obstruction
Door is locked or
motor jammed
Mechanical door lock has been
engaged
Unlock door
Inspect door and remove jam
Door will not reverse
on hitting an object
Safety Obstruction Force setting is too
high and may require adjustment.
Refer to Installation
instructions, - Items 8~10
Door moves
downwards and
reverses itself
upwards
Safety Obstruction Force setting is too
light and may require adjustment.
Adverse weather conditions (wind or
cold) causing door to stiffen and
become tight.
Possible obstruction under door
Refer to Installation
Instructions – Items 8 ~ 10
Door operates from
drive unit but not
from hand transmitter
Transmitter is damaged or broken
Transmitter Code has not been
programmed into the receiver
Receiver antenna wire not straight
Battery flat.
Try to operate the door with an
alternative transmitter
Refer to installation instruction
Item 5.
Locate and stretch aerial wire
to be as straight as possible
Replace battery(12V)
Door does not close
fully
Limit micro switch incorrectly adjusted
Re-adjust limit switch - Refer
Installation Instruction Item 3
Lights malfunction Globeblown Replacewith24VDC/3Wglobe
Door Stops on
Upward cycle before
reaching the fully
open position
Door may be obstructed.
Door springs may have lost tension
Safety Obstruction Force may need
adjustment
Disengage Opener and check
door for free movement
Call serviceman to affect
repairs
Refer Section 8~10 of
Installation manual.
Auto close not
working
P.E. Beam faulty or wiring broken
P. E . B e a m o b s t r u c t e d
Autoclosetimenotset
Repair P.E. or broken wire
Remove obstruction from the
path of beam.
Refer to installation inst. -
Items 13 & 14.
TECHNICAL SPECIFICATIONS
CONFIGURATION: Separate Control Box & Drive Unit
INPUT VOLTAGE: 220V AC +/-10% 50Hz
CHARGER 27.5V, 200mA peak current.
CONTROLER VOLTAGE: 24V DC
OPENER LIFTING FORCE: 300N
OPENER OPENING/CLOSING LIMITS TRAVEL: 4.5 Turns of Door Drum Wheel
RECEIVER TYPE: NOVA code rolling
RECEIVER CODE STORAGE CAPACITY: 22 Transmitter Codes
TRANSMITTER FREQUENCY: 433 MHz
TRANSMITTER BATTERY VOLTAGE: 12 Volt
GLOBE: 15W 24 V DC Edison screw Type
SAFETY REVERSING SYSTEM: Pot Adjustable Current Sensing
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