Chapter 4 After-sale services
4.1 General description
Seven-day guaranteed return, fifteen-day guaranteed replacement, one-year warranty for the whole machine, 6-month
warranty for damaged parts, and no warranty for consumables (calculated from the next day after receiving the machine).
The delivery receipt and purchase invoice are certificates for warranty and must be kept properly.
4.2 Contents of warranty
Category Contents Warranty period
The entire machine 1 year
Damaged
parts
Fuses, universal wheels, electromagnetic
valve, flange buckles, filter
6 months
Consumables
Brush plate, scouring pad, needle plate,
sealing strip
No warranty
6.3 Cases not covered in the warranty
The operator fails to perform maintenance according to the instruction manual, resulting in damage or failure.
The surface and/or the structure of the machine are obviously damaged due to improper operation.
Disassembly or modification not approved by the original manufacturer.
Damage due to weather or force majeure.
The warranty is expired or the machine has been used for more than 1,500 hours.
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