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Chase DX8000 - Void Transaction

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7
Void
Perform a void to reverse a credit or debit sale, force, or return transaction and
prevent any funds from transferring from the cardholder’s account. Only available
for transactions in the current batch (e.g., same day).
Display
DX8000
Idle Screen Select Void
Void Pre-Auth
(if applicable)
Yes/No
Press [1] for Yes to void an open pre-auth, or [2] for No and
follow screen prompts. Note: This prompt appears even when
there are no open pre-auth transactions.
Select Search
Criteria
All records
Last record
Invoice
RRN
RefNumber
Approval Code
Acct: XXX Ref: X
Auth: XXX
TR: Credit Sale
Total: XX.XX
1/4 [
] Select
Review the transaction to delete.
Press [F4] to select the transaction to void.
Conrm Void
$XX.XX
Yes/No
Conrm the amount to be voided
Press [F1] for Yes or [F4] for No
APPROVED XXXXXX
Press
Receipt prints and approval is displayed .
Press to print the customer copy.
Terminal returns to Main Menu.

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