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Chase Voice Authorization - User Manual

Chase Voice Authorization
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Voice Authorization
Get credit card
authorizations using any
touch-tone telephone
enter the authorization
codes when your POS
system is ready.
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Summary

Chase Paymentech IVR System Menu

Enter Transaction Data

Provide merchant, card, expiration, and amount as prompted by the system.

Select Transaction Type

Choose the appropriate transaction type for authorization.

Finalize Transaction

Specify card presence and verify the amount before receiving the code.

Chase Paymentech System

Information Needed for Chase Paymentech

TD Number, card number, expiration date, and billing address are required.

Other Payment Systems

Alternative Authorization Procedures

Procedures for brands like American Express handling their own transactions.

Fraudulent Activity and Code 10

Reporting Suspicious Activity

Contact Chase Paymentech for suspicious transactions, potentially using Code 10.

Code 10 Authorization Circumstances

Conditions like missing magnetic strip or signature mismatch trigger Code 10.

Verification Services

Address Verification Service (AVS)

Matches cardholder's address and ZIP against issuer data to combat CNP fraud.

Card Security Verification (CSV)

Confirms card security code on the back of the card, responding with "match" or "no match."

AVS Response Codes Explained

Understanding AVS Match Results

Explains how address and ZIP code information is matched or not matched by AVS.

Chase Voice Authorization Specifications

General IconGeneral
BrandChase
ModelVoice Authorization
CategoryTouch terminals
LanguageEnglish

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