Chase Verifone VX - User Manual

QUICK REFERENCE GUIDE
Review this Quick Reference Guide to
learn how to run a sale, settle your batch
and troubleshoot terminal responses.
VERIFONE VX

Summary

Hot Key Functions

Navigating Your Terminal

Begin a Sale

Swipe card or enter number, press ENTER to begin a sale transaction.

Begin Other Transactions

Use arrow keys to navigate to transaction type and press corresponding F key.

Reprint a Receipt

Access Clerk Setup

Access Reports

Available Transaction Types

Credit Transactions

Details on Credit Sale, Phone/Web Order, Auth Only, Void, Force, and Refund.

Debit Transactions

Details on Debit Sale and Debit Refund transactions.

EBT Transactions (Retail Only)

Details on EBT Sale, EBT Force, EBT Refund, and EBT Balance Inquiry.

Settling the Batch

About Settlement

Explains settlement operation to close batch and open new one.

Manual Settlement

Procedure for manual settlement via main menu prompts.

Auto Settlement

Procedure for automatic settlement at a predetermined time.

Host Auto Settlement

Procedure for settlement via Host Auto Settlement feature.

Common Error Codes

Error Code Explanations

Provides descriptions and actions for error codes like BAD ACCNT #, BATCH FULL, EXPIRED CARD.

Chase Verifone VX Specifications

General

Connectivity	Ethernet
Card Reader	EMV Chip Card Reader
Contactless	NFC/Contactless Payments
Payment Methods	Credit, Debit, Contactless
Printer	Integrated thermal printer