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Chase Verifone VX - Debit Transactions; EBT Transactions (Retail Only)

Chase Verifone VX
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9
AVAILABLE TRANSACTION TYPES Continued
Your terminal
supports various
transaction types.
Refer to this section
for information on
what transactions are
available and when to
use them.
Note: Press [ARROW]
to scroll to view
additional options.
DEBIT TRANSACTIONS TO INITIATE
Debit Sale A sale transaction using a
debit card; the card must be swiped.
Swipe the card.
Debit Refund Perform a debit refund to
return money to a cardholder’s account
from a debit sale completed in a previous
batch. May not be available for all card
issuers.
Select
Refund.
EBT TRANSACTIONS (RETAIL ONLY) TO INITIATE
EBT Sale An Electronic Benefits
Transfer (EBT) card is a government-
issued card tied to a specific government-
assistance account. EBT transactions
require PIN entry, as well as a trace
number and balance amount printed on
receipts. An EBT sale transaction may be
a food stamp sale, or a cash benefit sale.
The card must be present.
Swipe the card
or select Sale.
Select Cash
for cash
benefits or
Food for a
food stamp
sale.
EBT Force A force is a sale transaction
performed when the terminal
cannot reach the host to authorize
the transaction. Contact your voice
authorization center for an authorization
code, then perform a force sale
transaction with the EBT card.
Select Force.
EBT Refund Available only for food
stamp transactions.
Select Refund.
EBT Balance Inquiry Obtain a
customer’s remaining EBT account
balance. Available for both food stamp
and cash benefit.
Select EBT
Bal Inq.
CLERK SETUP
Accessible through
the main menu, the
clerk setup feature
allows you to manage
IDs and passwords.
LOG ON/OFF CLERK
Used to log on clerks as their shifts begin, and log them off at
the end of their shift.
ADD CLERK
Adds new clerks to your terminal. You will be prompted to create
an ID and a password for each new clerk.
The clerk ID may be up to 4 digits in length and the password
may be 5-10 digits in length.
MODIFY CLERK
Allows modification of a clerk’s password.
DELETE CLERK
Removes a single clerk from the terminal.
CLEAR CLERK
This option is used to clear clerk totals from the clerk’s internal
totals file.

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