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Chattanooga Group, a division of Encore Medical, L.P., ("Company") warrants that the Hydrocollator
Models SS, SS-2, E-1, E-2, M-2, and M-4 Heating Units ("Products") are free of defects in material and
workmanship. This warranty shall remain in effect for one year (12 months) from the date of original
consumer purchase. If these Products fail to function during the one year warranty period due to a
defect in material or workmanship, at the Company's option, the Company or the selling dealer will
repair or replace this Product without charge within a period of thirty days from the date on which
the Product is returned to the Company or the dealer.
All repairs to the Product must be performed by a service center authorized by the Company. Any
modifications or repairs performed by unauthorized centers or groups will void this warranty.
To participate in warranty coverage, this Product's warranty registration card (included with Product)
must be filled out and returned to the Company by the original owner within ten (10) business days
of purchase.
This Warranty Does Not Cover:
• Replacement parts or labor furnished by anyone other than the Company, the selling dealer or a
certified Company service agent.
• Defects or damage caused by labor furnished by someone other than Company, the selling dealer
or a certified Company service agent.
• Any malfunction or failure in the Product caused by product misuse, including, but not limited to,
the failure to provide reasonable and necessary maintenance or any use that is inconsistent
with the Product User Manual.
COMPANY SHALL NOT BE LIABLE IN ANY EVENT FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
To obtain service from the Company or the selling dealer under this warranty:
A written claim must be made within the warranty period to the Company or the selling dealer.
Written claims made to the Company should be sent to:
4717 Adams Road
P.O. Box 489
Hixson, TN 37343 USA
(800) 592-7329
(423) 870-2281 USA
(423) 875-5497 USA FAX
The Product must be returned to the Company or the selling dealer by the owner.
This warranty gives you specific legal rights and you may also have other rights which vary from state
to state.
The Company does not authorize any person or representative to create for it any other obligation or
liability in connection with the sale of the Product. Any representation or agreement not contained in
the warranty shall be void and of no effect.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
1.
2.
WARRANTY
Hydrocollator
®
Heating Units
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