Troubleshooting
Further assistance
Please telephone Chiltern Invadex on 01869 365500 further assistance. Remember that service calls made
after the warranty period will be chargeable. If the maintenance of the equipment is the responsibility of a
third party, for example the Social Services, please contact them in the rst instance.
Battery models only
Hoist lacking power Battery is low Charge batteries
Hoist make beeping sound Battery is low
Hoist is left o charge
Charge batteries
Return to charge point
Red light is on Battery is low Charge batteries
Red light is ashing Batteries are critically low Charge immediately
Green light is on Batteries charging Will turn o when charged
Red & Green lights are
ashing
Hoist idle Return to charge
Hoist will not function Hoist is charging Remove hoist from charging dock and
wait for green LED to turn o
Powered models only
No hoist function No power Ensure mains power is connected,
check fuse box
All models
Hoist will not function Hoist has been overloaded
Emergency stop has been
activated
Thermal fuse requires reset see page
3
Reset hoist, see page 5
Hoist stops when lifting Tape is twisted Ensure tape is vertical
Orange light is on Service is due Arrange service call
Orange light is ashing Service is overdue Arrange service call
Hoist lifts when down button
is pressed
Airline incorrectly installed
Lifting tape may be reversed
on the spool
Black line on handset must align with
the raised edges on the hoist connec-
tion when inserted into the grommet on
the hoist box
To correct press up button to lower
carry bar whilst pulling lift tape down
gently to the end of its travel. Tape will
then rewind itself correctly, or the lower
cutout will operate. If lower cutout
operates the tape is wound correctly.
Symptom Suggested cause Solution
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