90 Chromalox 2104 Technical Manual
Upon buyer’s submission of a claim as provided
above and in its substantiation, Chromalox shall at
its option either (i) repair or replace its Products,
parts or work at the original f.o.b. point of delivery
or (ii) refund an equitable portion of the purchase
price.
The foregoing is Chromalox’s only obligation and
buyer’s exclusive remedy for breach of warranty, and
is buyer’s exclusive remedy against Chromalox for all
claims arising hereunder or relating hereto whether
such claims are based on breach of contract, tort
(including negligence and strict liability) or other
theories, buyer’s failure to submit a claim as provided
above shall specifically waive all claims for damages
or other relief, including but not limited to claims
based on latent defects. In no event shall buyer be
entitled to incidental or consequential damages and
buyer should hold Chromalox harmless therefrom.
Any action by buyer arising hereunder or relating
hereto, whether based on breach of contract, tort
(including negligence and strict liability) or other
theories, must be commenced within one (1) year
after the date of shipment or it shall be barred.
Returns Items returned to Chromalox Instruments and
Controls must be accompanied by a Return
Authorization Number. This number may be
obtained from Chromalox Instruments and
Controls, Customer Service Department, Telephone
Number (615) 793-3900. It should appear on the
exterior of the shipping carton and on the shipping
documents. Defective items will be repaired or
replaced at our option, at no charge.
Return the defective part or product, freight prepaid,
to:
Chromalox Instruments and Controls
1382 Heil-Quaker Blvd.
LaVergne, TN 37086-3536
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