Lens doesn’t maintain
consistent focus while
zooming.
Re-adjust Back-Focus. Please see the “Annex B” for
more details.
Some lenses, especially lower-end lenses such as the
6-60mm and 2.8-12mm lenses, do not maintain focus
during zoon, so focus needs to be adjusted after
zooming.
Black ring around
image/Corners of image are
dark. (Vignetting)
Lens is too small for the
sensor
Some lenses, especially lower-end lenses such as the
6-60mm and 2.8-12mm lenses don’t cover the image
sensor. Change to a different lens with a larger image
circle.
Negative ghost image visible
over normal image
Black Calibration was
done without lens cap on,
or with aperture open
Perform Black Calibration again by closing the
aperture fully or covering the lens. Please see the
Black Calibration section for more details on how to
calibrate the camera.
Camera shows a black or
still image
Trigger mode is either
‘Exposure Trigger’ or
‘Shutter Gating’, but
there is no external signal
bring received
If you do not wish to use either of these modes, go to
Trigger/IO Settings and switch back to Record End
Trigger for normal operation
If you do wish to use one of these modes, check that
you have the correct input selected, or connect a
signal generator and send a signal of frequency equal
to the desired frame rate.
Dark band when there is a
bright object shown on the
image
Reduce exposure, or move the bright object out of
frame.
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