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Cisco 12000 Series Hardware Troubleshooting Guide

Cisco 12000 Series
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Cisco - Hardware Troubleshooting for Cisco 12000 Series Internet Router Line Card Failures
http://kbase/paws/servlet/ViewFile/15926/hwts_gsrlc_15926.xml?convertPaths=1[8/6/2010 3:56:13 PM]
Cisco.com. For Performance Route Processor (PRP) cards, Gigabit switch Route Processor (GRP) cards, and fabric
tests, these tests remain imbedded with the Cisco IOS software image. The command line features have been changed
to reflect this.
While the diagnostic test is in progress, the line card does not function normally and is not able to pass any traffic for
the duration of the test (5-20 minutes, based on the complexity of the line card). Without the verbose keyword, the
command gives a truncated output that shows a Pass or Fail for the card. When you communicate with the TAC, the
verbose mode is most helpful to identify specific problems. The output of the diagnostic test without the verbose
command looks like this:
Router# diag 7 verbose tftp://223.255.254.254/muckier/award/c12k-fdiagsbflc-mz
Running DIAG config check
Fabric Download for Field Diags chosen: If timeout occurs, try 'mbus' option.
Running Diags will halt ALL activity on the requested slot. [confirm]
Router#
Launching a Field Diagnostic for slot 7
Downloading diagnostic tests to slot 7 via fabric (timeout set to 300 sec.)
5d20h: %GRP-4-RSTSLOT: Resetting the card in the slot: 7,Event:
EV_ADMIN_FDIAGLoading muckier/award/c12k-fdiagsbflc-mz from 223.255.254.254
(via Ethernet0): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5d20h: Downloading diags from tftp file tftp://223.255.254.254/muckier/award/
c12k-fdiagsbflc-mz
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 13976524 bytes]
FD 7> *****************************************************
FD 7> GSR Field Diagnostics V6.05
FD 7> Compiled by award on Tue Jul 30 13:00:41 PDT 2002
FD 7> view: award-conn_isp.FieldDiagRelease
FD 7> *****************************************************
Executing all diagnostic tests in slot 7
(total/indiv. timeout set to 2000/600 sec.)
FD 7> BFR_CARD_TYPE_OC12_4P_POS testing...
FD 7> Available test types 2
FD 7> 1
FD 7> Completed f_diags_board_discovery() (0x1)
FD 7> Test list selection received: Test ID 1, Device 0
FD 7> running in slot 7 (30 tests from test list ID 1)
FD 7> Skipping MBUS_FDIAG command from slot 2
FD 7> Just into idle state
Field Diagnostic ****PASSED**** for slot 7
Shutting down diags in slot 7
Board will reload
5d20h: %GRP-4-RSTSLOT: Resetting the card in the slot: 7,Event:
EV_ADMIN_FDIAG
5d20h: %GRP-4-RSTSLOT: Resetting the card in the slot: 7,Event:
EV_FAB_DOWNLOADER_DOWNLOAD_FAILURE
SLOT 7:00:00:09: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) GS Software (GLC1-LC-M), Experimental Version 12.0(20020509:045149)
[award-conn_isp.f_diag_new 337]
Copyright (c) 1986-2002 by cisco Systems, Inc.
Compiled Tue 25-Jun-02 15:51 by award

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Cisco 12000 Series Specifications

General IconGeneral
BrandCisco
Model12000 Series
CategoryNetwork Router
LanguageEnglish

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