Cisco 6921

Cisco IP Phone 6921 User Guide
5
Transfer
To send your call to another number
With a caller on the line:
 Press Transfer button
 Enter the recipient’s extension number
 Press Transfer button again (before or after
recipient answers) to complete the transfer.
Forward All
To redirect incoming calls to another number
 Press Fwd All softkey
 Enter the destination number OR
 Select Messages button to forward all
calls to voicemail
To cancel:
 Press Fwd OFF softkey
Conference
To establish a conference call with up to 6
participants
With a caller is on the line:
 Press Conference button (caller is placed
on hold)
 Enter participant’s phone number
 Speak privately before joining the parties
 Press Conference button again to join
participants to conference call
 Repeat steps to add additional participants
During the conference, press Details softkey to view
and remove participants. The controller is indicated by
* and has the ability to remove participants on the call
by selecting Remove softkey.