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Indicates an incoming call (flashing red) or new voice message (steady red).
Shows information like date, phone number, caller ID, line status, softkeys, and menu listings.
Used for phone lines, intercom lines, and speed-dial buttons, indicating call status.
Enables softkey (touch screen) options displayed on your phone screen.
Transfers a call to another party.
Creates a conference call.
Places an active call on hold and resumes the held call.
Allows scrolling through menus, highlighting items, and selecting them.
Initiates or picks-up a call hands-free via the headset.
Initiates or picks-up a call hands-free via the phone speaker.
Allows dialing, entering letters, and selecting menu items.
Turns the microphone on and off.
Controls handset, headset, speakerphone, and ringer volume.
Autodials your voice messaging system.
Opens the Applications menu for call history, settings, etc.
Opens the Directories menu for personal and corporate directories.
The phone handset.
Instructions for dialing, redialing, speed dialing, and ending calls.
Procedures for answering incoming calls and placing active calls on hold.
Steps to transfer calls and set up conference calls with multiple participants.
Managing audio with mute, accessing voicemail, declining calls, and forwarding calls.
Viewing call history, missed/placed calls, and accessing contact directories.
Understanding shared line status and adjusting phone volume.
Customizing ringtones and adjusting screen contrast.
Navigating menus, using headsets, and understanding softkey functions.
Indicates an incoming call (flashing red) or new voice message (steady red).
Shows information like date, phone number, caller ID, line status, softkeys, and menu listings.
Used for phone lines, intercom lines, and speed-dial buttons, indicating call status.
Enables softkey (touch screen) options displayed on your phone screen.
Transfers a call to another party.
Creates a conference call.
Places an active call on hold and resumes the held call.
Allows scrolling through menus, highlighting items, and selecting them.
Initiates or picks-up a call hands-free via the headset.
Initiates or picks-up a call hands-free via the phone speaker.
Allows dialing, entering letters, and selecting menu items.
Turns the microphone on and off.
Controls handset, headset, speakerphone, and ringer volume.
Autodials your voice messaging system.
Opens the Applications menu for call history, settings, etc.
Opens the Directories menu for personal and corporate directories.
The phone handset.
Instructions for dialing, redialing, speed dialing, and ending calls.
Procedures for answering incoming calls and placing active calls on hold.
Steps to transfer calls and set up conference calls with multiple participants.
Managing audio with mute, accessing voicemail, declining calls, and forwarding calls.
Viewing call history, missed/placed calls, and accessing contact directories.
Understanding shared line status and adjusting phone volume.
Customizing ringtones and adjusting screen contrast.
Navigating menus, using headsets, and understanding softkey functions.
The Cisco Phone 6941 is a robust and user-friendly communication device designed for efficient call management in a professional environment. Its intuitive interface and comprehensive features cater to a wide range of communication needs, from basic dialing to advanced conferencing and call handling.
The primary function of the Cisco Phone 6941 is to facilitate voice communication. Users can initiate calls by lifting the handset and dialing a number, or by pressing an unlit line/session button, the "New Call" softkey, or the headset or speakerphone button. For quick dialing, the phone supports speed-dial buttons and codes. The "Redial" softkey allows for immediate redialing of the last number called.
Ending a call is straightforward: simply hang up the handset, press the "End Call" softkey, or press the lit headset or speakerphone button. Answering incoming calls is equally simple, by lifting the handset, pressing the flashing amber line/session button, or using the "Answer" softkey, or the unlit headset or speakerphone button.
The phone excels in managing multiple calls simultaneously. When a second call comes in while the user is already on a call, a message briefly appears on the screen. Pressing the flashing amber line button automatically answers the second call and places the first on hold.
The "Hold" feature allows users to temporarily suspend an active call. Pressing "Hold" displays a hold icon and causes the line button to flash green. To resume, the user can press the flashing green line button, "Resume," or "Hold" again.
Call transfer is a key feature for routing calls to other parties. From an active call, pressing "Transfer" allows the user to enter the recipient's number. The transfer can be completed either before or after the recipient answers by pressing "Transfer" again. The phone also supports transferring calls across different lines without the user remaining on the call.
Conferencing is another powerful tool. From an active call, pressing "Conference" allows the user to make a new call. Once the new party answers, pressing "Conference" again initiates the conference. Additional participants can be added by repeating these steps. The conference ends when all participants hang up. The phone also allows combining two calls on separate lines into a conference. During a conference, users can view and remove participants by pressing "Details," scrolling to the participant, and pressing "Remove."
The Cisco Phone 6941 provides clear indicators for new voicemail messages, including a solid red light on the handset, a stutter dial tone, and a "New Voicemail" message and icon on the screen. Users can listen to messages by pressing the "Messages" button and following the voice prompts. For specific lines, the line button should be pressed first.
The "Decline" feature allows users to redirect incoming, active, or held calls to voicemail or another number configured by the system administrator. "Forward All" enables users to forward all calls received on their primary line to another number or to voicemail. Confirmation appears on the phone screen, and call forwarding can be canceled by pressing "Fwd Off."
The phone's interface is designed for ease of use. The "Phone Screen" displays crucial information such as date, phone number, caller ID, directory number, active call and line status, softkey options, speed dials, placed calls, and phone menu listings.
"Line/Session Buttons" are located on both sides of the screen and are used for phone lines, intercom lines, and speed-dial functions. Their color and flashing patterns provide visual cues about call status: steady green for active calls, flashing green for held calls, steady amber for privacy in use or DND active, flashing amber for incoming or reverting calls, steady red for remote line in use, and flashing red for remote line on hold.
"Softkey Buttons" are touch-sensitive options displayed on the phone screen, providing context-sensitive actions. The "Navigation Bar and Select Button" allows users to scroll through menus, highlight items, and make selections. The "Keypad" is used for dialing numbers, entering letters, and selecting menu items by number.
The Cisco Phone 6941 offers several customization options to enhance the user experience. The "Volume Button" controls the volume for the handset, headset, and speakerphone when off-hook, and the ringer volume when on-hook. Pressing the volume bar down once while ringing will silence the phone.
Users can adjust the phone's ringtone by accessing "Applications," then "Preferences," and "Ringtone." They can scroll through a list of ringtones, play samples, and then set and apply their selection. Screen contrast can also be adjusted through "Applications," "Preferences," and "Contrast," using the Navigation bar to fine-tune the display.
The phone maintains a comprehensive "Call History" of the last 150 missed, placed, and received calls. Users can access this by pressing the "Applications" button, selecting "Call History," and choosing a line. Details for specific calls can be viewed, and users can return to their call history using the "Back" softkey. Missed and placed calls can also be viewed separately. Calls from history can be dialed by scrolling to a listing and lifting the handset, pressing a line button, or using the "Dial" softkey or "Select" button.
The "Contacts Button" provides access to personal and corporate directories. Users can search directories by inputting criteria via the keypad and pressing "Submit." Once a listing is found, "Dial" can be pressed to initiate a call.
For users sharing a line with a coworker, the line button provides visual cues about activity on the shared line. A flashing amber light indicates an incoming call on the shared line, which either user can answer. A solid red line button means the coworker is currently on the shared line. A flashing red line button indicates that the coworker has placed a call on hold on the shared line, and either user can resume it.
The "Mute Button" allows users to turn the microphone on and off during an active call, with the button glowing to indicate that mute is active.
For frequent headset users, keeping the "Headset Button" lit and using softkeys for on- and off-hook actions makes the headset the primary audio path, bypassing the speakerphone or handset.
The "Swap" softkey is a useful feature for toggling between calls, allowing users to consult privately with each party before completing a transfer or conference.
Overall, the Cisco Phone 6941 is a comprehensive communication solution, offering a blend of essential and advanced features within an intuitive and adaptable framework, making it suitable for various professional communication needs.
General| Line Keys | 4 |
|---|---|
| Speakerphone | Yes |
| Protocols | SIP, SCCP |
| Ethernet Switch | 10/100 Mbps |
| PoE | Yes (802.3af) |
| Audio Codec Support | G.711a, G.711u, G.722, G.729a, G.729ab, iLBC |
| Headset Port | Yes, RJ9 |
| Display | 396 x 162 pixel monochrome LCD |
