Cisco DPC3825 - Page 13

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4021196 Rev B 13

Introduction

 Color-coded interface ports and corresponding cables simplify installation and

setup

 DOCSIS-5 compliant LED labeling and behavior provides a user and technician

friendly method to check operational status and act as a troubleshooting tool

 Allows automatic software upgrades by your service provider

Table of Contents

Table of Contents1
Important Safety Instructions2
- Notice to Installers2
- Aviso a Los Instaladores de Sistemas Catv3
- Power Source Warning4
- Ground the Product4
- Protect the Product from Lightning5
- Eliminate AC Mains Overloads5
- Provide Ventilation and Select a Location5
- Protect from Exposure to Moisture and Foreign Objects5
- Protect the Product When Moving It6
- Check Product Safety6
- Declaration of Conformity7
- Dynamic Frequency Selection (DFS) Dual Band Frequencies8
- Radiation Exposure Statements8
- Benefits and Features12
Introduction12
What's in the Carton?14
Front Panel Description15
- Power16
- On/Off Switch16
Back Panel Description16
- Minimum System Requirements for Macintosh18
- Minimum System Requirements for a PC18
- What Are the System Requirements for Internet Service?18
- How Do I Subscribe to High-Speed Internet Service?19
- I Do Not Have a High-Speed Internet Access Account19
- I Already Have an Existing High-Speed Internet Access Account19
Where Is the Best Location for My DOCSIS Residential Gateway20
Before You Begin21
How Do I Mount the Modem on a Wall? (Optional)21
- Location and Dimensions of the Wall-Mounting Slots22
- Mounting the Residential Gateway on a Wall23
- How Do I Connect My Gateway for Internet Service?24
- Connecting and Installing Internet Devices24
- Connecting the Residential Gateway for High-Speed Data Service24
- How Do I Configure My DOCSIS Residential Gateway?26
- Logging in to the Gateway for the First Time26
- Wireless Network30
- Wireless Network Name (SSID)30
- Wireless Security Mode30
- Encryption30
- Lan Setup31
- Configuring Your Network Settings31
- DHCP Server32
- Connected Devices Summary Page32
- Pre-Assigned DHCP IP Addresses Page32
- Starting IP Address32
- Time Zone33
- LAN Static DNS33
- Client Lease Time33
- Maximum Number of DHCP Users33
- Disabling DDNS (Factory Default Settings)34
- Enabling DDNS34
- Wi-Fi Protected Setup (WPS)35
Configure Wireless Settings35
- Enable or Disable the Wireless Network36
- WPS Push Button Setup36
- WPS Setup Using Your Wi-Fi Adapter PIN (Option 2)37
- Wireless Configuration Manual Page Example37
- Wireless Basic Settings Page Description37
- Standard Channel38
- Network Mode38
- Radio Band38
- Bssid39
- Broadcast SSID39
- Wireless Security39
- MAC Filter43
- Wireless MAC Filter Page Description43
- Access Restriction44
- MAC Address Filter List44
- Advanced Settings44
- Wireless Advanced Settings Page Description45
- Beacon Interval46
- CTS Protection Mode46
- N Transmission Rate46
- DTIM Interval47
- Fragmentation Threshold47
- RTS Threshold47
- Wireless WDS Settings Page Description48
- WDS MAC Address48
- Remote Access Point's MAC Address48
- Allow Wireless Signal to be Repeated by a Repeater48
- Wireless WMM Support49
- Wireless Qos Page Description49
- No ACK50
- SPI Firewall Protection51
Configure Security51
- Filter Proxy52
- Block Pop-Up Windows52
- Block Web Page Cookies52
- Block Java and Activex Scripts52
- VPN Passthrough53
- Ipsec Passthrough53
- PPTP Passthrough53
- Security VPN Tunnel Page Description55
- VPN Tunnel Select Tunnel Entry55
- Key Exchange Method56
- Fqdn56
- Ip56
- Key Lifetime57
- Manual57
- Auto (IKE)57
- Phase 1 - Operation Mode58
- Local Identity58
- Remote Identity58
- View Log59
- IP Address Filtering60
- MAC Address Filtering60
Control Access to the Gateway60
- MAC Filtering61
- Function Keys61
- Basic Rules62
- Allowed Domain List63
- Keyword List63
- Blocked Domain List63
- Parental Control Activation63
- Override the Password Password64
- To Use Keyword and Domain Blocking64
- Block Access to Websites64
- Access Restrictions Time of Day Rules Page Description65
- Days to Block66
- Add User67
- User Settings67
- Password67
- Content Rule67
- Last Occurence68
- Inactivity Time68
- Local Log68
- Port Filtering69
- Applications and Gaming Port Filtering Page Description69
Configure Applications and Gaming69
- Port Range Forwarding70
- End Port70
- Start Port70
- Applications and Gaming Port Range Forward Page Description71
- Port Range Forwarding Start71
- Protocol71
- Port Range Triggering72
- Applications and Gaming Port Range Triggering Page Description72
- Dmz73
- Applications and Gaming DMZ Page Description74
- DMZ Hosting74
- DMZ Host IP Address74
- Administration Management Page Description75
Manage the Gateway75
- DHCP (Factory Default)76
- Static IP76
- Internet IP Address77
- MTU Size77
- Current User Name77
- Change Current User Name to77
- IGMP Proxy78
- Management Port78
- Upnp78
- Remote Management78
- Reporting79
- E-Mail Alerts79
- SMTP Mail Server79
- E-Mail Address for Alert Logs79
- View Log80
- Diagnostics81
- Ping Target IP81
- Ping Size81
- Number of Pings81
- Restore Configuration82
- Backup & Restore82
- Back up Configuration Use82
- Factory Defaults83
- Restore Factory Defaults83
- Firmware Version84
Monitor Gateway Status84
- IP Address85
- Local Network85
- MAC Address85
- DHCP Client Table86
- ARP/RARP Table87
- Wide Channel88
- Channel Width88
- Status Wireless Page Description88
- Docsis Wan89
- DOCSIS WAN Page Description89
- MAC Address (CM MAC Address)90
- How Do I Configure TCP/IP Protocol?91
- Configuring TCP/IP on Windows 2000 Systems91
- Configuring TCP/IP on Windows XP Systems91
Frequently Asked Questions91
- Configuring TCP/IP on Macintosh Systems92
- How Do I Renew the IP Address on My PC?92
- Renewing the IP Address on Windows NT, 2000, or XP Systems93
- How Do I Arrange for Installation?93
- What if I Don't Subscribe to Cable TV?93
- I Don't Understand the Front Panel Status Indicators94
- How Does the Residential Gateway Connect to My Computer?94
- Can I Watch TV and Surf the Internet at the same Time?94
- Common Troubleshooting Issues94
Tips for Improved Performance95
Initial Power Up, Calibration, and Registration (AC Power Applied)96
Front Panel LED Status Indicator Functions96
- Normal Operations (AC Power Applied)98
- Special Conditions99
- Front Panel LED Status Indicators During Special Conditions99
Notices100
- Software and Firmware Use101
- For Information102

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