How to fix a Citizen CL-S700 that is not printing neatly?
If your Citizen Label Maker is not printing neatly, first ensure that the media and ribbon are correctly set. Adjust the printing density using the menu or control software if it's too high or low. Also, check if the platen is dirty; if so, clean it with ethyl alcohol. If the platen is deformed, it should be replaced.
Why does the printing position change on my Citizen CL-S700 Label Maker?
If the printing position changes on your Citizen Label Maker, verify that the media and ribbon are correctly set. Clean the platen with ethyl alcohol if it's dirty, and replace it if deformed. Check the software content and communication status set by the host computer, especially if an error message appears. Ensure the menu values are set appropriately via the operating panel or host computer. Adjust the media sensitivity to appropriate values, and if necessary, change the 'Sensor level' in the 'System setup'.
Why is the ribbon slipping in my Citizen CL-S700?
If the ribbon slips and produces dirt in your Citizen Label Maker, adjust the ribbon tension using the adjust-screw.
How to fix a Citizen CL-S700 when the ribbon does not wind?
If the ribbon does not wind in your Citizen Label Maker, ensure that the ribbon is set in the correct course and that the ribbon winding direction is correct.
What to do if the LED doesn't light up on my Citizen CL-S700?
If the LED on your Citizen Label Maker doesn't light up when connected to power, ensure the power cord is correctly plugged into both the electrical outlet and the printer's power inlet. Check that the outlet is receiving power and that there isn't a power failure. If needed, replace the main fuse in the building's fuse box or reset the main breaker, consulting a qualified serviceman for the replacement. If the power cord is damaged, replace it with one specifically designed for the printer.
Why is the ribbon wrinkled in my Citizen CL-S700?
Wrinkled ribbon on your Citizen Label Maker can often be fixed by adjusting the ribbon tension using the adjust-screw and balancing the ribbon from left to right with the media width adjustment knob. Ensure the printing density isn't too high by adjusting it in the menu or control software. If the issue persists, use the recommended ribbon or equivalent products; if that doesn't work, contact a service representative.
What to do if my Citizen CL-S700 Label Maker feeds paper but doesn't print?
If your Citizen Label Maker feeds paper but doesn't print, check if the thermal printhead is dirty or if a label is stuck to it. Clean any dirt with the head cleaner or carefully remove any stuck label, avoiding metal objects. If adhesive label material is stuck, use a soft cloth soaked in ethyl alcohol. Ensure that you are using the recommended ribbon or one of the same type.
General| Print Method | Thermal Transfer / Direct Thermal |
|---|---|
| Max Print Width | 4.1 inches |
| Media Sensors | Reflective and transmissive |
| Ribbon Length | 450 meters |
| Interfaces | Serial (RS-232C) |
| Print Speed | Up to 10 inches per second |
| Media Thickness | 0.0025 to 0.010 inches |
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