How to fix Citizen Cutter not cutting cleanly?
If the media is not being cut cleanly, the blade may need cleaning. If cleaning doesn't resolve the issue, the Cutter Unit blade may be worn out and require replacement.
Why is my Citizen Barcode Reader not printing neatly?
If your Citizen Barcode Reader is not printing neatly, ensure that the media and ribbon are correctly set. Adjust the printing density using the menu or control software. If the platen is dirty, clean it with ethyl alcohol; if it is deformed, it should be replaced. Consult with the dealer that supplied the printer concerning the replacement.
What to do if Citizen Barcode Reader feeds paper but does not print?
If your Citizen Barcode Reader is feeding paper but not printing, check if the thermal printhead is dirty or has a label stuck to it. Clean any dirt with the provided head cleaner. Remove any stuck labels, using a soft cloth soaked in ethyl alcohol for adhesive residue. Ensure you are using the recommended ribbon or one of the same type.
Why does the printing position change on my Citizen Barcode Reader?
If the printing position changes on your Citizen Barcode Reader, make sure the media and ribbon are correctly set. Clean the platen with ethyl alcohol if it's dirty, and replace it if deformed. Check the software and communication status set by the host computer if an error message appears. Ensure the correct menu values are set using the operating panel or host computer. Adjust the media sensitivity to appropriate values, and if the problem persists, change the 'Sensor level' in the 'System setup'.
What to do if my Citizen Cutter printer stopped because of abnormal auto cutter temperature?
If the printer has stopped due to an abnormal auto cutter temperature, the suggested solution is to wait until the Cutter Unit cools down.
What to do if media jammed in Citizen Cutter?
If the media is jammed, try the following: - Remove any foreign matter that may be obstructing the cutter. - Ensure all connections are firm. - If needed, replace the Cutter PCB Unit or the Main PCB Unit in the printer. - You can also adjust the gap.
How to troubleshoot LED not lighting up on Citizen Barcode Reader?
If the LED on your Citizen Barcode Reader doesn't light up when you connect the power, ensure the power cord is correctly plugged into both the electrical outlet and the printer's power inlet. Check that the outlet is receiving power, and verify the building's power supply. If the power cord is damaged, replace it with one specifically designed for the printer. If necessary, replace the main fuse in the building’s fuse box, and reset the main breaker. Ask a qualified serviceman to carry out the replacement.
How to fix wrinkled ribbon on Citizen Barcode Reader?
If the ribbon is wrinkled in your Citizen Barcode Reader, adjust the tension and left-right balance using the ribbon tension and balance adjustment knobs. Also, set the appropriate printing density using the menu or control software. If the issue persists, use the recommended products or equivalent; otherwise, contact a service representative.
What to do if the ribbon slips on Citizen Barcode Reader?
If the ribbon slips (and ribbon dirt is produced) on your Citizen Barcode Reader, adjust the tension using the ribbon tension adjustment knob.
How to fix ribbon not winding on Citizen Barcode Reader?
If the ribbon does not wind in your Citizen Barcode Reader, ensure the ribbon is set in the correct course and that the winding direction is correct.
General| Print Method | Thermal Transfer / Direct Thermal |
|---|---|
| Print Resolution | 300 dpi |
| Operating System Compatibility | Windows |
| Maximum Print Length | 999 mm |
| Connectivity | Parallel, Serial, USB |
| Media Sensors | Reflective and transmissive |
| Media Thickness | 0.0025 to 0.01 inches |
| Ribbon Length | 300 m |
| Ribbon Core | 1 inch |
| Interfaces | Parallel, Serial, USB |
| Memory | 16 MB |
| Label Width | 9 mm - 54 mm |
| Power Source | AC 100-240V, 50/60 Hz |
| Print Speed | Up to 4 ips (100 mm/s) |
| Media Type | Roll-fed, die-cut, continuous, fanfold |
| Media Roll Diameter | 5" (127 mm) O.D. on a 1" (25.4 mm) I.D. core |
Highlights the key features including speed, quality, and ease of operation.
Details compliance with European directives and standards.
States compliance with FCC rules for American users.
Information on EMI compliance for Canadian users in English and French.
Critical safety guidelines to follow for safe operation and maintenance.
Covers warnings and precautions for safe handling and operation.
Specific safety measures for installing the printer correctly.
Instructions for verifying all items are included in the printer's carton.
Steps to remove shipping tape and protective materials from the printer.
Identifies and describes the external front parts of the printer.
Details the internal components and parts of the printer.
Identifies and explains the function of various adjustment knobs.
Details internal printer components like printhead, sensors, and guides.
Explains the printer's operation panel, LEDs, and keys.
Identifies and describes the printer's rear view interfaces and controls.
Guides on how to connect the printer to an electrical power outlet.
Instructions for installing the necessary printer driver software on a computer.
Steps for connecting the printer to a computer via various interfaces.
Describes the procedure for turning the printer's power on and off.
Explains the printer's normal mode and the function of control keys.
Details the meaning and status of the printer's LED indicators.
Lists error codes and their corresponding LED indications for troubleshooting.
Provides specifications for various media sizes supported by the printer.
Step-by-step guide for loading media into the printer.
Instructions for adjusting media sensor positions for transparent or reflective media.
Guides for aligning media guides and locking the printhead unit.
Describes ribbon types and the method for installing them.
Continues the procedure for installing the ribbon and winding it.
Details adjusting ribbon tension and balance for proper feeding.
Explains how to enter and use the HEX Dump mode for diagnostics.
Describes how to perform a self-test print for quality checks.
Explains media thickness and width adjustments using self-test print.
Details how to enter and navigate the printer's menu setup mode.
Visualizes the process for changing printer settings via the menu.
Lists and briefly explains various configurable menu options.
Demonstrates changing settings like print speed and darkness via menus.
Shows examples of changing settings within sub-menus.
Displays printer model details and current configuration settings.
Table detailing settings for media and print quality adjustments.
Table detailing settings for printer hardware and basic systems.
Details settings for post-print actions and interface parameters.
Guides on quickly setting the thermal transfer or direct thermal print method.
Steps to enter the sensor adjustment mode for calibration.
Method to switch between transparent and reflective sensor types.
Detailed procedure for adjusting the transparent media sensor.
Detailed procedure for adjusting the reflective media sensor.
Instructions for adjusting the printer for different media thicknesses.
Guides on how to adjust the printer for various media widths.
How to adjust ribbon tension to prevent wrinkles or slippage.
Procedure for balancing ribbon tension to prevent wrinkles.
Instructions on how to clean the printer's printhead and platen.
Checks for issues when the printer's LED indicators do not light up.
Troubleshooting steps for when paper feeds but nothing prints.
Troubleshooting for poor print quality, incorrect printing position, or ribbon issues.
Technical specifications related to printing methods, resolution, and speed.
Specifications for media types, sizes, and thickness.
Details supported barcode types, fonts, and control languages.
Information on communication interfaces, LEDs, and controls.
Operating/storage conditions and physical dimensions of the printer.
Details printer weight, included accessories, and optional units.
Technical details and pin assignments for the serial RS-232C interface.
Explains communication protocols like XON/XOFF and DTR signals.
Technical details and pin assignments for the parallel interface.
Describes parallel port signal statuses during errors and timing specifications.
Further details on parallel port timing for INIT, BUSY, and ACK signals.
Technical details and pin assignments for the USB interface.
Instructions for safely removing and replacing the printer's interface board.
Continues the procedure for installing the new interface board.
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